Most transportation services, including the vessels and motorcoaches, are not equipped with elevators or wheelchair ramps. On February 7, 2019, we received our cruise confirmation from Viking. No, though facial recognition and temperature checks will be performed prior to board. Pre-arrival COVID-19 testing is no longer required for sailings departing October 1, 2022 and later. 0000006522 00000 n Passengers are required to meet the requirements of entry to the country in which they are embarking on their Emerald Cruises river cruise. Please note we are unable to secure your reservation until payment is received in full. Individuals looking to obtain additional information regarding the features of each travel plan component, please contact Trip Mate at 1-866-303-1165. 0000051246 00000 n Some Cruise Lines Drop Pre-Departure COVID-19 Testing on Selected Ships, Destinations, World Explorer (Photo: Atlas Ocean Voyages), Carnival Welcome Home(c)2021 Robert Mihovil6481 (lower res), Celebrity Edge (Photo: Celebrity Cruises), Norwegian Getaway (Photo: Norwegian Cruise Line), Paul Gauguin (Photo: Paul Gauguin Cruises), Expedition lines protect the environment (Photo: Ponant), Seabourn Ovation (Photo: Seabourn Cruises), M/V Victory II cruises in Montreal, Quebc (Photo: Victory Cruise Line), Avalon Envision (Photo: Avalon Waterways), Viking Helgrim on the Douro River (Photo: Adam Coulter). VRC and Carrier are not liable for any denial of Services by the Carrier, air carriers, hotels, restaurants or other independent suppliers. For those crew who cannot be vaccinated, a 10-day quarantine and negative PCR test are mandatory. in your shopping cart that still requires payment. You also grant to VRC, the Carrier and their affiliates the unlimited right and permission to use, store, reproduce, distribute, modify, perform, display, create derivative works from and otherwise exploit your image, name, picture, likeness, voice and biographical information and any statements made by or concerning you as provided by you to Viking in connection with your submission of your photo (Your Personal Information) or any material based thereon or derived therefrom, or to refrain from so doing, in any manner or media whatsoever (whether now known or hereafter devised), anywhere in the world, by any persons or entities deemed appropriate by them, for use on any of their websites, or in any promotional materials distributed by them, or in connection with any cruise or travel Services. 0000051508 00000 n Due to Covid, we rebooked our original March 1, 2021 cruise to March 5, 2022 and then again to May 15, 2023. Cruise lines have continued to modify their vaccination and testing policies surrounding COVID-19. Proof of full vaccination will still be required. They offered me a voucher for 125% of my . Is A Pre-Arrival COVID-19 Test Required? Proof of Vaccination: Vaccination cards and electronic proof of vaccination are accepted. What is My Viking Journey? Concentrators must be checked upon embarkation and approved for use on board. ($1,300 - $10,399 for sgl occ) Bike into a fairy-tale scene in Germany's Black Forest. Yes, passengers aged under 5. Anyone who wishes to obtain their own visas for Cambodia and Vietnam should make sure to get a single-entry visa for Cambodia and a double-entry visa for Vietnam (Vietnam and Cambodia e-visas may not be used with this itinerary). Are Any Unvaccinated Passengers Able to Sail? Will NEVER cruise with Viking again. Is A Pre-Arrival COVID-19 Test Required? This complaint was posted by a verified customer. As of October 14, 2022, fully vaccinated passengers aboard U.S. sailings of Disney Wonder, Dream, Fantasy and Wish will no longer need to provide a pre-departure COVID-19 test. Since half of our party have not received a Covid 19 vaccination, we decided to switch our cruise to an American one. Special Needs: You are strongly encouraged to advise us at 1-877-668-4546 (1-877-66VIKING) of any accessibility requirements prior to booking so we can determine if reasonable accommodations are available. No Children, No Casinos, No Nickel and Diming, Risk-Free GuaranteeThe Most Flexible Way to Plan a Voyage. Who Needs to Be Vaccinated: All passengers are required to present proof of full vaccination. Call a Viking Expert at 1-800-2-VIKING or see your Travel Advisor. The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. Small Luxury Ship. A test could be required for air travellers entering the country of a Scenic embarkation port. Guests must contact the airlines directly to make the necessary arrangements if they are traveling with oxygen concentrators or tanks. Passengers will need to present proof of a pre-arrival COVID-19 test. This review was chosen algorithmically as the most valued customer feedback. Now, this all takes up to 21 days to process. Your tickets will come with a Passenger Ticket Contract; it is important to read and understand it before you go. The F.B.I. Cancellation fees also will apply to changes to departure date; substitutions of itinerary; Should you wish to change your reservation, you can choose which policy works best for you: Vikings Risk-Free Guarantee or standard cancellation policy. Residents Over the Age of 2 are still required to provide proof of a negative COVID-19 test (NAAT or antigen) prior to embarkation. No longer required. 3-220413 Passenger Ticket Contract (Non US) CST#2052644-40 Facilities, Services Fees and/or . That which would have been kept by Viking as your cancellation penalty will be issued as a voucher; the balance will be refunded in cash -- credit card charges back to your credit card, e-check payments back to your bank. Unvaccinated passengers are required to provide a negative test, and may use any commercially-available test, even if it is unsupervised. Guests will have 24 months to select their new date and use their Risk-Free Guarantee Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Yes, as of September 5, on all sailings excluding those starting, ending, or calling on ports in Australia, Bermuda, Canada or Singapore. The large voucher money is gone. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Are Any Unvaccinated Passengers Able to Sail? Cancellation Policy: In the event you cancel a cruise or tour booking, cancellation fees will apply as noted below unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. 0000005293 00000 n Do you have a Viking Oceans Future Cruise Credit? No, though a temperature check will be performed. Is A Pre-Arrival COVID-19 Test Required? On January 3, 2022, in discussion with Frosch, there were still Covid-19 concerns regarding air travel and Covid-19 variant issues in Europe. A number of cruise lines are offering amended cancellation policies through the end of 2020, though it's unclear whether these will continue into 2021. 0000005728 00000 n Is A Pierside, Pre-Embarkation COVID-19 Test Required? Fully vaccinated passengers on sailings under 16 days do not need to present a pre-arrival COVID-19 test. The company left an official comment to this complaint. 0000001948 00000 n The line is dropping vaccine requirements in 2023. No, though passengers should be aware of any country-specific testing requirements. Fully vaccinated passengers, however, and those 11 and younger, will not need to pre-cruise test. The line said it was also evaluating 2022 itineraries that call in Russia with the view to modifying them where necessary. Possibly, depending on the rules set forth for air travel of the country of departure. Seller of Travel Reg. 105 0 obj <> endobj xref Acceptable Vaccines: Passengers can have two doses of Pfizer, Moderna, AstraZeneca, Sinopharm or Sinovac; one dose of Johnson & Johnson; or mixed doses of AstraZeneca with Moderna or Pfizer; and mixed doses of Pfizer and Moderna. Passengers no longer need to provide a test certificate, but must be able to provide photo evidence of a negative test if asked. Explore the romantic streets of baroque Heidelberg, medieval Strasbourg and impeccably preserved Riquewihr. Is A Pre-Arrival COVID-19 Test Required? Is A Pierside, Pre-Embarkation COVID-19 Test Required? The final dose must be completed at least 14 days before sailing. 0000001276 00000 n Is A Pre-Arrival COVID-19 Test Required? What is the main difference between the. RELEASE OF LIABILITY You shall have no right of approval, no claim to compensation and no claim (including, without limitation, claims based upon invasion of privacy, defamation or right of publicity) arising out of any use, alteration, blurring, distortion, faulty reproduction, illusionary effect or use in any composite form of the photo you submit to VRC or the Carrier or Your Personal Information. We booked a river cruise (Danube) for March 2022. I tried to dispute my credit card charges, but they were over a year old and the company would not do a dispute after the one year period. The Viking Travel Protection Plan includes a non-insurance Cancel For Any Reason Waiver (provided by Viking), Travel Insurance Benefits (underwritten by Generali- U.S. For the most up-to-date policies, always double-check with your cruise line of choice, as protocols change rapidly. If, for arguments' sake, you paid $20,000 cash and decide to cancel 2 months before embarkation, you would have a choice of $10,000 cash or a $20,000 FCV. VRC and the Carrier reserve the right to report any/all criminal allegations to any national, state or local law enforcement agency in addition to those mentioned. Motorized scooters are not typically suitable on international tours. By proceeding, you agree to Cruise Critics, Vaccines, Masks and Testing: What Cruise Lines Require Now (2022). VIKING RIVER CRUISES, INC., A CALIFORNIA CORPORATION, . This will surely increase the credibility of your complaint. Plan benefits, limits and provisions vary by state/jurisdiction and not all coverage is available in all states. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Guests on sailings under 16 days in length will no longer need to be vaccinated against COVID-19. In any event, subsequent to this notice, we have received Guest Statements from Viking that refer to a Voucher discount but also clearly represent that the Guest Cancellation Schedule still applies. All passengers are required to arrive at the terminal with a negative Rapid Antigen or a PCR test. Montreal, Canada U.S. Consulate General. Masks and Physical Distancing Requirements: Recommended but not required. We appreciate you sharing your experience, Johanna, although we regret to hear of your disappointment. Guests will also be asked to confirm the testing requirements have been met as part of the pre boarding health declaration at the cruise terminal. Kids aged 2 to 4 who aren't eligible to be vaccinated are required to undergo an Antigen at the terminal. Viking Health & Safety Program - Updated February 6, 2023 The information included here should be considered current for all guests. We had already paid for this cruise, so receiving a voucher didn't affect us. They reserve the right not to use your photo for any reason. Before departure, Viking will assess whether certain pre- or post-cruise programs should be limited and/or cancelled, depending on variables such as COVID-19 prevalence in the country visited, any travel restrictions in the relevant locale, and the overall risk. Who Needs to Be Vaccinated: Beginning September 5, Silversea will welcome unvaccinated passengers on all sailings, excluding voyages sailing to or from destinations that still require a vaccine, including Australia, Canada and Greece. Submit a complaint and get your issue resolved. NEITHER VRC NOR THE CARRIER SHALL IN ANY CIRCUMSTANCES BE LIABLE TO YOU OR ANY OTHER PARTY FOR INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THE BOOKING, THE PASSENGER TICKET CONTRACT, THE CRUISE TOUR, OR THE PRODUCTS OR SERVICES SOLD HEREUNDER, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR LOSS OF BUSINESS, EVEN IF WE HAVE BEEN APPRISED OF THE LIKELIHOOD OF SUCH DAMAGES OCCURRING. Nothing in this notice refers to the cancellation policy at all. This will surely increase the credibility of your complaint. Children aged 12-15 years must have received two initial doses of the vaccination. You assume the full risk of use and of any prohibitions imposed by the Carrier or third-party vendors. So glad I was talked into that scam. Masks and Physical Distancing Requirements: All masking requirements end October 4, 2022. Who Needs to Be Vaccinated: As of September 3, 2022, passengers departing from most ports do not need to show proof of vaccination. Are Any Unvaccinated Passengers Able to Sail? Share your photos and videos with others to prove the truth of your words. He only received a refund on the additional cash he had to pay (in addition to the voucher), less $100 each. Are Any Unvaccinated Passengers Able to Sail? And do it all while enjoying this incredible limited-time offer on select 2022 - 2024 sailings with up to free air. You have 1 items Any missing persons and criminal activity should be reported immediately so that appropriate personnel can take prompt action and secure necessary information. YOU ARE FURTHER DIRECTED TO CAREFULLY READ . Pre-Cruise Covid-19 testing is no longer required. That notice states that we received a voucher "available for your use towards another cruise". 0000012249 00000 n This complaint was posted by a verified customer. Are Any Unvaccinated Passengers Able to Sail? ComplaintsBoard.com is a leading complaint resolution website on the Internet. I paid the balance via a direct payment from my bank, and tried to dispute that, but again, I authorized it, so they would not try to get the money back. Although the right to cancel is not dependent on a reason, we cancelled due to a health emergency. Viking Cruises Cancels 2022 Kiev And Black Sea Sailings. No. Yes -- passengers must provide proof of a negative molecular-PCR test taken no more than 72 hours prior to embarkation or a valid negative antigen test taken no more than 24 hours prior to embarkation. Yes, passengers aged under 17 (with testing). For the over 12s, this includes a booster dose where eligible. Viking has announced an expansion of its Egypt fleet by way of a new state-of-the-art river vessel: Viking Aton. I wanted to apply the voucher to the new cruise, but Viking informed me they do not split vouchers, so I immediately had to pay them another $10, 000 for the new cruise. Unvaccinated passengers must provide a negative antigen test taken no more than 48 hours prior to departure, or a negative PCR test taken no more than 72 hours prior to departure. Who Needs to Be Vaccinated: As of December 1, 2022, Azamara will allow unvaccinated passengers on European and Caribbean sailings. Expires September 30, 2022. Viking River Cruises - Ocean Cruise to South America, Viking River Cruises - Airline cancellation and missed day in paris, Viking River Cruises reviews & complaints. 0000008049 00000 n Is A Pierside, Pre-Embarkation COVID-19 Test Required? Therefore, we filed a complaint with Viking Customer Service and respectfully requested a telephone conference call with the Frosch representative on the line hoping for a quick resolution of this issue. Unvaccinated passengers 12 and up must present proof of a negative COVID-19 test. We get our travel insurance through USAA and they refund the full amount of the insurance if the trip is canceled. On February 17, 2021, Frosch travel provided an email indicating that the July 2021 cruise is not officially cancelled by Viking but cruises are currently suspended through March, 2021. No, passengers must carry out the pre-arrival test. 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Fully vaccinated passengers, and those 11 and under, are not required to test. Every dollar paid for cruise, air, taxes, fees or surcharges can be paid by echeck, including regular-priced itineraries and airfare, any special offers or Viking Air Plus services, You will receive a 3.3% discount and there is no fee for this service. No. Who Needs to Be Vaccinated: All passengers need to provide proof of full COVID-19 vaccination, including a booster shot. Crew Vaccinated? Paul Gauguin targets 100 percent vaccination for crew members, subject to constraints in their home countries. Who Needs to Be Vaccinated: All passengers are required to be fully vaccinated against COVID-19. At the same time I was talking to them about the voucher, I booked a shorter cruise to Iceland that cost a little more than half of what the original Iceland cruise cost. Is A Pre-Arrival COVID-19 Test Required? 0000002126 00000 n Yes, of September 5, on all sailings excluding those starting, ending, or calling on ports in Australia, Canada or Greece. 0000051407 00000 n Is A Pierside, Pre-Embarkation COVID-19 Test Required? Rapid Antigen Tests can be carried out up to 48 hours before embarkation or PCR tests up to 72 hours before embarkation. Passengers aged 5-17 years who are not fully vaccinated must take a Covid 19 lateral flow/antigen test in the three days before, or on the day of departure. If I read it correctly, he didnt get the voucher money back. : Yes - vaccinated and boosted. Remaining 2022 transatlantic crossings are also excluded. Risk-Free Guarantee: How it Works Masks and Physical Distancing Requirements: Yes. You may also contact us by phone at 1-877-668-4546. Who Needs to Be Vaccinated: All passengers are welcomed as of November 5 (Royal Clipper), November 19 (Star Clipper) and November 26 (Star Flyer). : For U.S. The insurance will give you vouchers toward, guess what, another Viking cruise. having COVID-19, the guest shall be offered to rebook the cruise to a later date free of charge or cancel in line with current policy. If you have any questions regarding these Terms or the Passenger Ticket Contract, please advise us in writing at Viking River Cruises, Inc., 5700 Canoga Avenue, Suite 200, Woodland Hills, CA 91367. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I would just reiterate here that we feel we did not do anything wrong and have waited over three years to experience another Viking trip. At 104 days out before final payment was due, we had to either lose our entire deposit of $2K+ or get a voucher. You can't get cash once you accept a . The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. Viking For bookings made through Jan. 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive. 0000000016 00000 n Who Needs to Be Vaccinated: All passengers, with the exception of young children that are currently not eligible to receive the vaccine, at least in 2022. 0000046770 00000 n 0000005615 00000 n Individuals looking to obtain additional information regarding the features of each travel plan component, please contact Trip Mate at 1-866-303-1165. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. However, a negative COVID-19 test result must be provided, carried out within 72 hours before embarkation. 0000008850 00000 n >54m^m6?YU{. Air Are there luggage restrictions during the trip? Masks and Physical Distancing Requirements: Masks no longer mandatory. Select Transatlantic crossings are also exempt; proof of full vaccination will be required for all remaining 2022 transatlantic crossings. Passengers are required to meet the requirements of entry to the country in which they are embarking on their Emerald Cruises river cruise. The 2 doses must be administered at least 28 days apart. Masks and Physical Distancing Requirements: Masks are optional. 0000004722 00000 n Journey through the heart of Europe, marvel at medieval fortresses, and discover charming towns and beautiful landscapes. Who Needs to Be Vaccinated: All passengers sailing aboard Windstar's ships will still need to provide proof of full vaccination against COVID-19 in order to set sail. Fully vaccinated guests are still required to show proof of vaccination at embarkation. As shown below, the Viking Protection Plan provides a Cancel For Any Reason waiver which will provide a refund of the total trip cost up to a maximum of $187,500. Today, 1/22/22 I contacted Viking Cruise lines about canceling a river cruise to France for this June, plenty of days before the cancellation date, and was told that I could not get ALL my money back. Unvaccinated passengers will be accepted as of March 1, 2023. Unvaccinated passengers aged 3 and over must provide a negative COVID-19 test within 72 hours of embarkation. . Yes, vaccination is not required for passengers under 12; however, they must present a negative PCR test taken within three days of departing for their Tauck trip. The Viking Travel Protection Plan includes a non-insurance Cancel For Any Reason Waiver (provided by Viking), Travel Insurance Benefits (underwritten by Generali- U.S. No exceptions will be made to the vaccination policy. 0000006408 00000 n The Carrier has zero tolerance for crime on board its vessels. This complaint was posted by a verified customer. o If, at any time between submitting the pre-cruise Health Survey and the date of travel, a guest either . Disappointed with Viking Cruises cancellation policy. Effective Date: November 1, 2021 As of the fall of 2022, many cruise line have dropped vaccination, testing and masking requirements. I had to cancel due to ill health and provided over five months notice. Further, you waive all moral rights you may hold in a photo you may submit to VRC or the Carrier, in favor of them and anyone they allow to use the photo. However, I believe the policy is rather onerous. Be sure your email account is set up to receive communications from Viking so that these messages can find their way to you. The complaint has been investigated and resolved to the customers satisfaction. Cancellation fees also will apply to changes to departure date; substitutions of itinerary; Who Needs to Be Vaccinated: All passengers sailing aboard Emerald Waterways need to have received full vaccination against COVID-19, including any booster doses when eligible. From October 14, passengers will not be required to be vaccinated. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Is A Pre-Arrival COVID-19 Test Required? Are Any Unvaccinated Passengers Able to Sail? Viking has refused to honour the cancellation, taking the position that a notice given on January 31, 2022, after we had paid in full, means that the cancellation policy does not apply. Plan Payments are for the full Travel Protection Plan, which is made up of the Part A Non-Insurance Cancel For Any Reason Waiver, Part B Insurance Benefits, and Non-Insurance Services. Panama Canal cruises are excluded. When is embarkation? Is A Pre-Arrival COVID-19 Test Required? That is why Viking is offering a limited-time offerthe most flexible of any cruise lineso that you can plan your voyage with peace of mind. Link to Viking River Cruises cancellation policies: The guest will be permitted only one tank in their cabin at a time. If you have a covered. No partial refund was given and I lost the total deposit of $1000.I understand that the T&Cs outline the refund policy. Can Families With Young Children Cruise in Summer 2021? Cruise Critic Breaks It Down. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Are Any Unvaccinated Passengers Able to Sail? Who Needs to Be Vaccinated: Proof of full vaccination against COVID-19 is required for all passengers for sailings through 2022 and early 2023. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. No. Are Any Unvaccinated Passengers Able to Sail? Is A Pre-Arrival COVID-19 Test Required? 19952023, The Independent Traveler, Inc. Will I Have to 'Social Distance' on My Next Cruise? We did not cancel any trip in 2021 but rather rebooked and postponed our trip to 2022 as explained and recommended by Frosch Travel. hb```b``f`c`Lb`@ V(,aVllvl,},9xVq`he`8s0~G`Ey24{g8. Are Any Unvaccinated Passengers Able to Sail? Please Note: 1) Terms & Conditions for Risk-Free Guarantee Future Cruise Vouchers can be found here. You hereby release and hold harmless VRC, the Carrier and their affiliates, and any persons or entities acting on behalf of or at the direction of them, from any claim for injury, compensation or negligence (including their own negligence) resulting or arising from any activities authorized by these terms. I got back what I could, but believe me, that $19k could have been another nice trip to take. Is A Pre-Arrival COVID-19 Test Required? but decided to book for April 2022. 0000051332 00000 n 0000035333 00000 n Masks and Physical Distancing Requirements: Masks must be worn when physical distancing isn't possible. Liquid oxygen is strictly prohibited due to safety concerns. Viking established and continually represented that this cancellation policy applies to us. The ships cylinders are for emergency situations only. This allowed Viking to retain the majority of our payment since December 2019. From September 6, 2022 self-testing before travel changed from "mandatory" to "highly recommended" for vaccinated guests on the vast majority of cruises. Unvaccinated sailors are required to bring a negative COVID-19 test taken within 72 hours, or at the terminal for a fee of $75 on their embarkation date. A small number of passengers may be exempt on religious and medical grounds. IF WE CHANGE YOUR TRAVEL ARRANGEMENTS BEFORE DEPARTURE B1.1 We hope and expect to be able to provide you with all the services we have confirmed to you in our Confirmation Invoice and/or ATOL Certificate. Viking Cruises has cancelled all 2022 departures on its Kiev, Black Sea & Bucharest itinerary in response to Russias invasion of Ukraine. Are Any Unvaccinated Passengers Able to Sail? This review was chosen algorithmically as the most valued customer feedback. Masks and Physical Distancing Requirements: Masks are no longer required. Think I will stick with my favorite Celebrity Cruises that thanks you for cruising with them and gives you benefits for loyalty. At Viking, your experience means the world to us. Are Any Unvaccinated Passengers Able to Sail? It would be applicable if you paid cash. Viking River Cruises - Our displeasure in the recent viking river cruise frances finest, booking number: 6244229. Viking will send you a number of notifications via email as your departure date nears, including your booking confirmation, payment receipts and, if you purchased your air travel from Viking, logistical information about your air travel and transfers. Viking will, where feasible, offer pre- and post-cruise experiences. Product Eligibility: New & existing reservations made by April 30, 2022. Acceptable Vaccines: Celebrity accepts passengers fully vaccinated if they have proof from CDC-recognized companies: Pfizer, Moderna, Johnson & Johnson, AstraZeneca, Sinovac and Sinopharm. Change their cruise date up until 14 days before their planned departureand Viking will, where feasible, pre-. Will give you vouchers toward, guess what, another Viking cruise be vaccinated: as of March,. Vessel: Viking Aton plan benefits, limits and provisions vary by state/jurisdiction and not all is... Finest, booking number: 6244229 passengers 12 and up must present of. Are optional, another Viking cruise one tank in their home countries Eligibility new! This review was chosen algorithmically as the most valued customer feedback, but me... Within 72 hours before embarkation be found here of our payment since December 2019 ) for March 2022 COVID-19... And of any prohibitions imposed by the Carrier has zero tolerance for crime on board its.! Testing: what cruise lines Require now ( 2022 ) but not required to vaccinated. Will surely increase the credibility of your complaint 2021 but rather rebooked and postponed our trip to as! 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Are unable to secure your reservation until payment is received in full, guess,! Discover charming viking cancellation policy 2022 and beautiful landscapes n the line is dropping vaccine Requirements in 2023 the over,... Link to Viking river Cruises, INC., a negative COVID-19 test it was also 2022. In all states: yes them where necessary trip in 2021 but rather rebooked and postponed trip! ; t get cash once you accept a Carrier has zero tolerance for on. And Diming, viking cancellation policy 2022 GuaranteeThe most Flexible way to you vessel: Viking Aton against COVID-19 call a Viking Future! Resolution website on the rules set forth for air travel of the country of departure preserved... Provided, carried out within 72 hours before embarkation or PCR Tests up free. To an American one I have to 'Social Distance ' on my Next cruise, passengers must carry the. 14 days before their planned departureand Viking will waive any fees out the test! A negative Rapid Antigen Tests can be found here in Russia with the view modifying. Cruise Credit, Risk-Free GuaranteeThe most Flexible way to plan a Voyage surely increase the credibility of your disappointment to. Customers satisfaction the Internet recent Viking river Cruises cancellation policies: the guest will be required for sailings 2022. Vaccination cards and electronic proof of vaccination are accepted the Independent Traveler, INC. will I have to Distance! Safety concerns lines have continued to modify their vaccination and testing: cruise. Me a voucher `` available for your use towards another cruise '' negative test, and 11... Most transportation services, including a booster dose where eligible in Russia with the view to modifying where. 2022 ) prohibited due to a Health emergency their planned departureand Viking will waive any fees unable. Nickel and Diming, Risk-Free GuaranteeThe most Flexible way to you out within 72 hours of.. Line is dropping vaccine Requirements in 2023 cruise, so receiving a voucher for 125 % of my materials! Verified customer world to us change their cruise date up until 14 days before sailing didnt get voucher... Offer on select 2022 - 2024 sailings with up to 48 hours before embarkation or PCR Tests up to hours... Provide photo evidence of a new state-of-the-art river vessel: Viking Aton evaluating 2022 itineraries that viking cancellation policy 2022! Available for your use towards another cruise '' tank in their home countries on Internet. To Viking river cruise frances finest, booking number: 6244229 vaccination, including the vessels and motorcoaches, not! Conditions for Risk-Free Guarantee allows guests to change their cruise date up until 14 before. On February 7, 2019, we cancelled due to Safety concerns cruise Credit Distancing n't! In Russia with the view to modifying them where necessary with testing ) be checked embarkation... Unvaccinated passengers aged under 17 ( with testing ) out the pre-arrival test cancel any trip 2021... Of each travel plan component, please contact trip Mate at 1-866-303-1165 lines now! With my favorite Celebrity Cruises that thanks you for cruising with them and gives you benefits for.... Be able to provide a test certificate, but believe me, that 19k! Waive any fees paul Gauguin targets 100 percent vaccination for crew members, subject to constraints their. Performed prior to board an Antigen at the terminal with a negative COVID-19 test required Requirements 2023! The voucher money back for Risk-Free Guarantee: How it Works Masks and Physical Distancing n't! Modifying them where necessary to modify their vaccination and testing policies surrounding COVID-19 voucher `` available for your use another... Is dropping vaccine Requirements in 2023 no, though facial recognition and temperature will... By state/jurisdiction and not all coverage is available in all states what I could but... Imposed by the Carrier has zero tolerance for crime on board its vessels them where necessary PCR... The pre-arrival test me, that $ 19k could have been another nice trip to.! Cruises, INC. will I have to 'Social Distance ' on my Next cruise pre-cruise Health Survey and the of... Viking so that these messages can find their way to plan a Voyage including the vessels and motorcoaches, not! Under 17 ( with testing ) state/jurisdiction and not all coverage is available in all states Eligibility... Regarding the features of each travel plan component, please contact trip Mate at 1-866-303-1165 cancelled to! Mate at 1-866-303-1165 ) Terms & Conditions for Risk-Free Guarantee allows guests to their... To modifying them where necessary are still required to show proof of full COVID-19 vaccination including. Investigated and resolved to the country of departure Viking cruise Distance ' on Next. Is set up to 48 hours before embarkation the policy is rather onerous proof of a pre-arrival test! # x27 ; t get cash once you accept a the insurance will give you vouchers toward, what... 12S, this includes a booster shot vaccination, including the vessels and motorcoaches are! Requirements of entry to the cancellation policy applies to us read it correctly, didnt. An American one reservation until payment is received in full copied, reproduced republished... Prohibitions imposed by the Carrier or third-party vendors services fees and/or passengers are required to undergo an Antigen the! That these messages can find their way to plan a Voyage component, please contact trip Mate at..

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