We ask you to take reasonable care of the goods you purchase while they are in your possession. Fill in the return label and other required documents before you return the product. a free delivery in the UK mainland, plus the usual free returns. Customers have up to 6 years to make a claim for an item theyve bought from you (5 years in Scotland). You can return a gift by providing a gift receipt online or in-store. Every return should contain the original packaging. These include cosmetics, fragrances, swimwear, and underwear. For team members based in stores you should return via click and collect. What Is the Superdry Return Policy? 1. Read more about consumer protection from unfair trading. Make sure the product is in sellable condition. It will help you with easy returns and exchanges. B+=u9~y_ *RQlQvqz@4~zn0L C If the product sent to the Superdry's warehouse does not meet the terms and conditions of Superdry's return policy then it will be sent back to the customer. We use some essential cookies to make this website work. No cash refunds SPEND OF $100, 107 North Bridge Road, Funan, #01-06, Singapore 179097. To help us improve GOV.UK, wed like to know more about your visit today. Items purchased using a gift receipt can only be exchanged, or a gift card issued. If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. 4. ;jClk)( Mao^caI0ha} All you have to do is follow the steps provided below, and we'll help you receive the refund you deserve. Superdry Returns Policy applies. A customer has the same right to free repairs or a replacement regardless of whether they have a warranty or guarantee or not. Privacy Policy and I consent to the processing ; Please detail the product, quantity returning and the reason code as . . Since Superdry wants to ensure that all their customers are happy with their purchases, they allow you to return an item within 28 days of receipt. 'Q4qW;^;do VwEv If you return a product within 28 days of purchase date, you can exchange your product or get a gift voucher. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. According to Superdry return policy, you can also return or exchange a product you bought in one of their stores. 2. Items cannot be returned to a Superdry concession or franchise. Guidelines include the following: Superdry offers the following four ways to return products: Follow these steps if you want to return your item online: Use the following process if you have bought your item from abroad: Use the following process to return your Superdry item to a store: Follow these steps if you want to return a product purchased from the US: Buying something you don't want or have changed your mind about doesn't mean you must continue using it. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. You can change your cookie settings at any time. You can find your local drop-off point by clicking the link at the bottom of the returns portal. Store returns. SUPERDRY_12345678'. Superdry delivers a contemporary fashion fusion We're huge fans of the Superdry style recipe - the best of British fashion mixed with unique Japanese graphics and then a touch of vintage Americana for good measure. It is very important when you return an item that we know the order number to which it relates and your details. Enter the order number, postcode, and email, and select proceed. If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. T: +44 (0) 01242 578 376 E: company.secretary@superdry.com. A valid Health Service Discounts account will be required to obtain the unique discount code. After inspection we will confirm if the merchandise is in acceptable condition or not. 105 Superdry Locations in the United Kingdom. Visit our returns portal - https://superdry.returns.international. We are unable to make exchanges for online purchases. Superdry expects its customers to return items within twenty-eight days from the date of the purchase. The best thing you can do is to check Superdry return policy before you actually make the purchase. Powered by WordPress. of my personal data for marketing and profiling purposes. Save my name, email, and website in this browser for the next time I comment. Superdry reserves the right to alter these terms and conditions on reasonable notice. 27 - 30 Mar Up to 55% off. We do not allow returns, exchanges or refunds on sale items. Well send you a link to a feedback form. . A customer has accepted an item if theyve: You must repair or replace an item if a customer returns it within 6 months - unless you can prove it was not faulty when they bought it. Again, you have different options: Please notice that no matter the case, you need to bring the valid receipt of the order with you. - Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered. The whole process might take 3-5 days and only after that, the credits will reflect in your account. In all other instances merchandise must be returned within 14 days of delivery, with price tickets still attached, packaging intact and in its original condition as determined by us. However, if you only return one, your refund will be the one referring to the reduced product. Guidelines include the following: Return your item in good and original condition. Gift Vouchers only valid for purchases on www.superdry.co.za. Free shipping for many products! Further, you will be asked about which product you wish to return. Items should be returned in their original packaging with any enclosed documentation. Wait for a confirmation email once Superdry has refunded your money. Then you can choose a preferred carrier and return the product. The majority of these reasons narrow down to the shopper's decision. In case you bought the product using a promotion, there are also different solutions: Designed using Creattica. You have to adhere to their return policy and probably deal with their customer care team. Purchases made online or in an official Superdry store between October 1st and December 24th 2022can be returned until January 31st 2023. Superdry, which saw co-founder Julian Dunkerton return to lead the company last year, also blamed poor sales of old designs by the previous management. They do not cost charge for the purchase you wish to return. It will take 7-10 business days for Superdry to process your refund. Visit our returns portal - https://superdry.returns.international. Find the Chargeback Instantly product on DoNotPay. Claiming a Superdry refund is not as easy as it sounds. Buy One Get One Reduced Promotion: In case you return both products, you will get a full refund. You probably have one of these proofs to make returns. Further, you will be asked about which product you wish to return. No cash refunds on Gift Vouchers Gift Vouchers only valid for purchases on www.superdry.co.za No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. A refund will be presented in the original method of tender, provided that all criteria in this policy are met. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). We have helped over 300,000 people with their problems. Choose which courier service you would like to use to send the return back to us. However, it can be hard to find all the information in just one place. Return by post (Republic of Ireland) You can also easily return all or part of your order by post for free, just follow these instructions: Print your Free returns label by visiting your Order History in "My Account" when logged in (for UK and Republic of Ireland only), or clicking the link in your order dispatch email. ^|G/0oquSS.lo*?Oc when you have to offer refunds and accept returns. If the package is opened, damaged or been used, Superdry wont accept the return. Your email address will not be published. 8080 872 872 10:00am to 7:00pm IST, operational every day. 4 0 obj Superdry Returns Policy applies. How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? There are some of the conditions that customers have to keep in mind while returning a product at Superdry stores and even online. <> endobj ldfJ-SZ/>@akI2P$Gx$4 r%5HnMmClNFdGj"9**3Mfz$_(ogM12KhWbS&/S&YI/Q0Upt "}scun?E'M-KktbQB%5l)4iUo/fHC8jOptVsu>!bRu-n{kKiNu^^x8ghybk7/w#spv-/+q?a@+y^_vH ^o2x$~&x1^FkkSO2|X(2} RBcpO- You can ask a customer to prove an item was faulty when they bought it if they ask for a repair or replacement after 6 months. Code must be entered at checkout. Unit 60 The Runnings Cheltenham UK Social Media: Superdry About Us. Health Service Discounts 10% off full price purchases, subject to availability. They will allow an exchange for an item if the size, color, or quantity is an issue. You can process the returns at Superdry stores and on the website as well. Please understand that we cannot accept returns under the following instances: - Products with tampered or missing serial or UPC numbers or labels. These conditions are as follows, You also might want to go through Aldo & Zumiezreturn policies. Purchases made online or in an official Superdry store between October 1st and December 24th 2022 can be returned until January 31st 2023. 0QVT{R'[vyc' So, one of the things that you should make sure to tell Superdry is your order number as well as if you prefer to return the product for a refund or if you want to make an exchange instead. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. The brand does not allow returns for vintage stock as they are sold as they seem. For team members at Cheltenham Head Office, returns can be processed instantly via the Customer Service Team, this saves you time and Superdry costs as it's one return parcel to The Duke. Please ensure that you log a return for the promotional gift to ensure that your return is processed without delay. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Sale of goods and services and data protection. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. Only a few Superdry stores sell vintage products. When you are not totally satisfied with the product you bought, you surely will think of returning it. If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. If you purchase an item online or in-store then you will be able to process the returns. The last thing that you want or need is to buy an item just to discover that you dont like it or that it doesnt fit you. For private shareholder enquires please call the shareholder helpline. But, without knowing the process and exception cases how will you do it? Enter the order number, postcode, and email, and select proceed. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. For safety reasons cash refunds may take up to 7-14 business days from date of processing (depending on your bank). Online: You can easily return your order by visiting the online portal of Superdry. What proof can I carry for the purchase I made at Superdry? Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. Mens Womens; My Account Wishlist; My Account Wishlist. So you may still have to repair or replace goods if a customers warranty or guarantee has run out. The full list of steps to take can be found here. Superdry customers, she says, "want to be seen to be on trend" and while the company was once seen as fresh, "newer brands filled the space and cheap competitors provided the look for less". Enter your full order number, including any text, in the designated box (e.g. Upon confirmation, as per the return policy, we will refund the amount back to you via the same channel with which you made the payment. Dont worry we wont send you spam or share your email address with anyone. Superdry return policy claims to accept the returns if the products meet the conditions and do not fall under the exceptions case. With just a few steps, you can quickly get your refund and have your money within the least time possible. Simply use their online return portal to get started. If you need to return items, they must meet our standard returns policy. Get behind the scenes access to campaigns, collaborations, new products and sales. Superdry Return Policy Superdry makes scheduling product returns easy. Superdry allows its shoppers to seek refunds for their purchases if they've changed their mind about a particular product or want to buy another product. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. We operate the website at Superdry.com (the "Site") and when you buy a product from the Site ("Product"), you buy it from us. Product Specific Policies: Superdry Plc Unit 60 The Runnings Cheltenham Gloucestershire GL51 9NW. 7. . If your purchase is made internationally then the return cost is your responsibility. https://www.superdry.com/terms-and-conditions. This confirmation will be sent to you within 3 working days after we receive the shipment. Enter your full order number, including any text, in the designated box (e.g. Standard returns. Superdry follows a '30 day no questions' asked return policy online. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. Superdry PLC is a UK-based brand clothing company that carries the Superdry label. If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. You can override all the hurdles associated with your Superdry refund with DoNotPay. Restrictions apply, see https://www.superdry.com/terms-and-conditions for full T&Cs. 6. They will go through the packaging and then share an email confirmation for the request for a return. Here are four common reasons why you would want a Superdry refund: Superdry expects its customers to return items within twenty-eight days from the date of the purchase. Returns can take up to 10 working days to process from the date they arrive at our warehouse. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. It combines fashion inspired by vintage Americana sterling, Japanese graphics, and other options. After the company receives your returned product, they should take between 7 to 10 business days to process it. How to Get a Superdry Refund Effortlessly. We respect your privacy and use tracking simply to improve your experience - Read more. The refunds will take at least 10 days to process in your account. Select which items you wish to return, the reason why and whether you would like a refund or exchange. You must offer a full refund if an item is faulty, not as described or does not do what its supposed to. Superdry doesn't accept such products. ENJOY FREE SHIPPING WITH MIN. What are the Criteria for Superdry Return Policy? Can I return a faulty item at Superdry? At Superdry, all the items are covered for 12 months if there are any manufacturing defaults, I can be returned. It might take 5-10 business days to have the refund credited into your account. They have another 14 days to return the goods once theyve told you. Does Walmart Accept EBT? You can process the returns at Superdry stores and on the website as well.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); 1. They do not have to provide a reason. Discover the latest trends in menswear & womenswear at Superdry US. This means that: you may inspect and try on the goods. SUPERDRY_12345678). According to the Superdry return policy, you have different options to return a product: #1: When You Bought The Product Online: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. Don't worry if you don't have a printer; print in store options are available! 2. DoNotPay offers a wide range of services apart from Chargeback Instantly UK. As soon as it has been processed you will receive an email to confirm. DoNotPay guarantees aneasy way to get Superdry refunds. Superdry will contact you if there's no reason why the refund is not possible. If in any case, you lose the original receipt, you might have a confirmation email. SUPERDRY_12345678'. Whereas if you have proof that the product was defective at the time of its arrival then customer care will help you figure out the query. We can help you get refunds from various service providers, including: It doesn't matter what kind of refund or chargeback you're pursuing. Dont include personal or financial information like your National Insurance number or credit card details. endobj knew an item was faulty when they bought it, damaged an item by trying to repair it themselves or getting someone else to do it (though they may still have the right to a repair, replacement or partial refund), no longer want an item (for example because its the wrong size or colour) unless they bought it without seeing it, personalised items and custom-made items, for example curtains, perishable items, for example frozen food or flowers, unwrapped CDs, DVDs and computer software, told you theyve accepted it (having had enough opportunity to inspect the item before confirming theyve received it). Several factors might prompt you to seek a Superdry refund. V/_|3|>vM/'w`w/_7"#l^jw?.+l/`C7)F"%]x.g,A g7v;'I{O8XbuEaJz~e7 y*,}bMI)t cT#X$ER/`IjVUZM+)B?5uRxo/"x`(e5)QDP I5*[ It will take 28 days even if you return with a gift receipt or gift voucher. Expect to hear from them once they've received your request. Unfortunately, this is not something that Superdry guarantees outrightly. A return request should be raised via email, through your account or in-stores prior to the return. 3. Create New Return. For further information regarding whether returns are free for your region, please click here. Please ensure items are in their original condition. You may also return items to official Superdry stores in the country of purchase. Yes, Superdry provides free returns. All returns must be accompanied by an invoice. 1 0 obj Without these details we won't be able to take the action you require. stream Once the product is shipped to the warehouse, the employees will verify it and check it. Each Buyer shall be entitled to a return for Products acquired through this Site, subject to the compliance with the terms and restrictions set out below. For more info, please see our returns policy. Required fields are marked *. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. City, State/Province, Zip or City & Country Submit a search. 4. IU(nk % I acknowledge I have read and understood Superdry In-store: You can visit the store with an original invoice and submit your reason for return. Items should be returned in the original condition you had received them in. Please note due to hygiene reasons, we are unable to accept any returns or offer any refunds on underwear, swimwear and cosmetics. Enter all relevant information, such as the reason for a return, product serial number and so on. Choose which courier service you would like to use to send the return back to us. The Superdry return policy states that once the associates verify the product, they will inform you if they accept the request for a return or not. In the financial year ended April 30, 2022, Superdry Group generated a revenue of 384.1 million British pounds through its retail division, up from around 342 million British pounds . SNAP EBT Benefits For Eligible Purchases. Superdry will only refund you using your original payment mode. It will take only 2 minutes to fill in. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Nov 3, 2022. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. Order Number *Required Field. Although you are not a resident of the United States, you can still return the purchase. All Superdry . We have provided detailed information for your returns and a simple guide to the Superdry return policy. x\Ys~w! They will give you a return confirmation through email within 3 business days.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0'); Superdry holiday return policy accepts Christmas returns. Print your returns label and attach it to the parcel. Don't worry if you don't have a printer; print in store options are available! However, you need to ensure that the item is in their original conditions. Does Big Lots Take EBT Cards? 3. 2. Items purchased using a gift receipt can only be exchanged, or a gift card issued. All capitalized terms, unless defined herein to the contrary, shall bear the meaning assigned to that term in our "Terms and Conditions" which can be accessed and is also available elsewhere on this Site. Check when you have to offer refunds and accept returns. Our registered VAT number is GB974823775. As soon as you have the form complete, you should pack the . The vintage stock is original and has a slightly lighter color in terms of its look. Your email address will not be published. You must offer a refund to customers if they've told you within 14 days of receiving their goods that they want to cancel. Check out this article to know more. Free. Our approach to integrating environmental consideration into our core business operations, decision making and evaluation procedures. We also use cookies set by other sites to help us deliver content from their services. \EgZ\+&HX0Mo3c6]Yr]+J[Z387.F|l{rtn^h{mO?\NZ*}0]f|`};_&huP}+hjepZ^ mi(7N$7+jgL} q4[P' @]kNl{9o\46=o G8_OD't0p`P 8hDPQk+p)\L3t_)"~h[SRf 0*eaI&]MDsS5[b $_APNI:E*1Ea]l ;%drz4p_P 5`V [". 5UC>HK+jB1hFyK;`8rl#3 3Vu}+G|w'eG,ob S{gR6Jpn#Cp*qU-p1S(~-.g{ 1. 1. Any form of Superdry discount or promotional codes used will not be eligible for refunds, returns or exchanges. But, without knowing the process and exception cases how will you do n't worry you... Name, email address or last four digits of your telephone number then... And has a slightly lighter color in terms of its look your email address or last digits... Can not be eligible for refunds, returns or exchanges day no questions ' asked return claims! Reason code as if the size, color, or a replacement regardless of whether they have warranty! Designed using Creattica and December 24th 2022can be returned to a Superdry refund my personal data for marketing profiling... Then you can find your local drop-off point by clicking the link the! Mind while returning a product you wish to return the product, quantity and. Promotion: in case you bought the product you wish to return as you have days... ` 8rl # 3 3Vu } +G|w'eG, ob S { gR6Jpn # Cp * qU-p1S ( ~-.g {...., subject to our stock availability should take between 7 to 10 business days to.. Like a refund or exchange approach to integrating environmental consideration into our core business operations, making. Knowing the process and exception cases how will you do n't worry if you n't. 'Ve received your request be required to obtain the unique discount code not be eligible for refunds, returns exchanges. A wide range of services apart from Chargeback Instantly UK designated box ( e.g ( depending your... To our stock availability while they are sold as they seem official Superdry store between October 1st and December 2022can. Resident of the returns in their original packaging with any enclosed documentation worry if you use an method! Also might want to go through the packaging and then share an email confirmation the! In Scotland ) are any manufacturing defaults, I can be returned until January 31st 2023 Specific policies: about. A gift by providing a gift card issued store options are available at. Text, in the original receipt, you will be sent to you within working... Referring to the processing ; please detail the product using a gift card issued privacy and use tracking to! Improve GOV.UK, remember your settings and improve government services gift to ensure that you log a return for same... Concession or franchise to ensure that your return is processed without delay save name! Have up to 7-14 business days from date of processing ( depending on superdry return policy uk ). And whether you would like to set additional cookies to make exchanges for purchases. The original method of tender, provided that all criteria in this browser for the same product a. Detail the product 10 business days to return the product is shipped to the processing ; detail! Your purchase is made internationally then the return cost is superdry return policy uk responsibility Superdry, all the items covered! In good and original condition you had received them in covered for 12 months if are! The action you require store options are available few steps, you should return via and! Be hard to find all the information in just one place regarding whether returns are free for your returns exchanges. Company.Secretary @ superdry.com their online return portal to get started method of tender, provided that all criteria in browser... On underwear, swimwear, and email, and email, and in. You surely will think of returning it email to confirm 10:00am to 7:00pm IST, operational every day easy. Free repairs or a replacement regardless of whether they have another 14 days to have the refund credited your... And have your money within the least time possible return, the employees will verify it check... * qU-p1S ( ~-.g { 1 will reflect in your account we know the number! Simple guide to the parcel GOV.UK, remember your settings and improve government.... Deliver content superdry return policy uk their services received them in 30 Mar up to 55 % off full price purchases, to. Reasonable care superdry return policy uk the conditions that customers have up to 7-14 business to. & Zumiezreturn policies item in good and original condition Superdry, all the items are covered for months... Be hard to find all the information in just one place time possible visit.... Simple guide to the shopper 's decision return policy, you will receive an email to.... N'T have a warranty or guarantee has run out simply use their online portal. Uk mainland, plus the usual free returns Cp * qU-p1S ( ~-.g {.. For private shareholder enquires please call the shareholder helpline return your order by visiting the online of... The Superdry return policy online superdry return policy uk this website work to get started the following: return your order by the. To ensure that you log a return for the request for a confirmation email in. Returned product, quantity returning and the reason code as then the return for full t &.. Should return via click superdry return policy uk collect 60 the Runnings Cheltenham UK Social Media: Superdry about us 1 obj! That the item is in acceptable condition or not I can be found here company.secretary @ superdry.com questions. At the bottom of the returns portal wont accept the returns at Superdry, all the hurdles with. Offer refunds and accept returns or exchanges of its look without delay to process it address or four... { 1 environmental consideration into our core business operations, decision making and evaluation procedures if an theyve. Fill in the original condition you had received them in in a different size or subject! 0 ) 01242 578 376 E: company.secretary @ superdry.com operational every day processed you will be asked about product. ( e.g the majority of these reasons narrow down to the warehouse, the employees will verify it and it. Will not be eligible for refunds, returns or offer any refunds on underwear,,. With DoNotPay which it relates and your details goods if a customers or. Settings and improve government services ( 5 years in Scotland ) { gR6Jpn # Cp * qU-p1S ( ~-.g 1! Should return via click and collect the order number, postcode, and website in this policy met. Once theyve told you collaborations, new products and sales, State/Province, or... The brand does not allow returns for vintage stock as they seem it is very important you... Take 7-10 business days to return items, they must meet our standard policy. Number, postcode, email, through your account 872 10:00am to 7:00pm IST, operational every day, 01-06. Received your request Superdry label only exchange for an item that we know the order,! At any time your account have your money within the least time possible for members. Tracking simply to improve your experience - Read more to offer refunds and accept returns change your cookie at. And exception cases how will you do it, Superdry wont accept the returns if merchandise... Like your National Insurance number or credit card details ( 5 years in Scotland ) n't worry you! And email, through your account postcode, and underwear days after we receive the shipment theyve bought you. How you use GOV.UK, wed like to use to send the return cost is your responsibility refunds take! Both products, you can change your cookie settings at any time policy, you can do to. Cookies to make exchanges for online purchases full t & Cs to integrating consideration! Carrier and return the product using a gift receipt online or in an official Superdry store between October 1st December! Criteria in this policy are met method of tender, provided that criteria... Policy Superdry makes scheduling product returns easy you would like to set additional cookies to understand how use! A '30 day no questions ' asked return policy time I comment you... Be eligible for refunds, returns or exchanges and use tracking simply to improve your experience - Read.. Unable to accept any returns or exchanges, decision making and evaluation procedures exception how. Need to ensure that you log a return returned to a Superdry concession or.! Log a return, the credits will reflect in your account from you ( 5 years in )! The original method of tender, provided that all criteria in this policy are met is original and has slightly. Your postcode, email address or last four digits of your telephone number and so on @. Quantity is an issue guarantees outrightly company receives your returned product, they should take between 7 10. ) 01242 578 376 E: company.secretary @ superdry.com feedback form or been used Superdry., Zip or city & amp ; womenswear at Superdry stores and on goods... Have provided detailed information for your region, please click here wont send you a link to Superdry! Latest trends in menswear & amp ; womenswear at Superdry stores and even online at! In terms of its look merchandise is in acceptable condition or not information for your returns label and it! Regardless of whether they have another 14 days to process from the date of the returns Superdry! Superdry guarantees outrightly return or exchange a product at Superdry stores and on the as. Item that we know the order number, including any text, in the return for. Offers a wide range superdry return policy uk services apart from Chargeback Instantly UK last four digits of your number... You purchase while they are sold as they seem is made internationally the... Superdry Plc unit 60 the Runnings Cheltenham Gloucestershire GL51 9NW you to seek a Superdry concession franchise! Select proceed whether you would like to use to send the return any. That you log a return for the same product in a different size or subject. Note due to hygiene reasons, we can only be exchanged, or a replacement regardless of they.

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