Pricing: Great Wolf is entitled, in its absolute discretion, to change the price payable for Wristbands at any time and for any reason and may from time to time offer pricing or promotional offers at specific Great Wolf Attractions, online, via telephone or through third party channels. Each party shall pay its own proportionate share of arbitrator fees and expenses. In any suit filed by a parent on behalf of a minor Wristband Holder, the parent agrees to defend and indemnify Great Wolf Group. (1) Great Wolf may delay or waive enforcement of any of the provisions of these Terms and Conditions without losing its right to enforce the same or any other provision later; (2) Wristband holders waive the right to receive notice of any waiver or delay or presentment, demand, protect, or dishonor; (3) should any term herein be deemed invalid or unenforceable, the remaining terms shall remain in full force and effect; and (4) you will send any legal notice or other notice or information that you are required by law to provide or deliver to Great Wolf by first-class mail, or by recognized commercial overnight courier, to the following address: Great Wolf Resorts, Inc., ATTN: Legal Department, 350 N. Orleans Street, Suite 10000B, Chicago, Illinois 60654. What time is check-in? The heart and soul of Great Wolf Lodge Sandusky is its 33,000-square-foot indoor water park. Great Wolf Resorts, Inc. and its family of companies respect your privacy and will do their best to earn and keep your trust. There is no fee associated with the Program. By Shawn M. Carter FOXBusiness. Great Wolf in its sole and absolute discretion, may periodically send offers to Members, or distribute offers to customers (whether or not they are Members). Voyagers Points and Member benefits and rewards available via the Program have no cash value, are not redeemable for cash, are not gift certificates or gift cards, are purely promotional, and do not constitute property of any participant. IF YOUR CLAIM IS SUBJECT TO ARBITRATION AS PROVIDED IN THE SECTION BELOW, THE ARBITRATOR SHALL HAVE NO AUTHORITY TO ARBITRATE CLAIMS ON A CLASS ACTION BASIS. Bonus Deals are purely promotional offers, have no cash value, and do not constitute property of the recipient. In order for Great Wolf Lodge to continue providing our high safety standards, we require your full cooperation to abide by Great Wolf Lodge's fire safety regulations. Members are responsible for any sales, use or other transactional taxes, or similar charges applicable to the redemption of any Voyagers Points. Property at a Glance: Great Wolf Lodge Grapevine. DISPUTE RESOLUTION; WAIVER. Today, July 16th, I tried five times to cancel my reservations. Great Wolf Lodge Village of Williamsburg, VA Posted: February 23, 2023 Full-Time At Great Wolf, our Front Desk Agent ensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. Great Wolf reserves the right to modify number of Voyagers Points received and number of Voyagers Points needed to redeem specific rewards. The indoor water park in Fitchburg. Great Wolf reserves the sole discretion in determining whether a referral qualifies for Voyagers Points. Great Wolf may periodically request additional information to help us get to know you better. I obviously called immediately to get a refund since I was double charged. You supply your name and email address and the recipient's name and email address when you send an e-card. Validity Period means the period of time during which a given Wristband can be used at a Resort, more fully described under Wristband Types below. We do not knowingly collect or maintain personal information from children under the age of 13 on the site, except for the limited circumstances described below. Intentionally make available spoofed files or files with information designed to misidentify the actual content of the file. Great Wolf may also change accommodations, alter or cancel any activities of, deny service of alcohol to, confine to guest room, search the guest room, property or baggage of any Guest when in the sole opinion of Great Wolf, the Guests conduct or presence, or that of any minor for whom the Guest is responsible, is believed to present a possible danger, security risk or be detrimental to himself or the health, welfare, comfort or enjoyment of others, or is in violation of any provision of this Agreement. Great Wolf reserves the right to limit, in its sole discretion, the provision and quantity of any feature or service to any person or geographic area. You agree to be bound by these regulations by purchasing or otherwise accepting a Wristband. These offers may appear with different descriptions from time to time and may vary and be customized by Member (collectively, Bonus Deals). This is simply bad business's and one that doesn't earn repeat customers or potential customers to ever want to visit. Accessible front desk for registration or other guest services, Accessible pathways from front desk to guestrooms, including accessible elevators to other floors of the hotel and common area corridors of 36 width or wider, Equipment available upon request to assist with audibility needs (not available in Niagara Falls), Accessible common area restrooms and water fountains, All retail and food service establishments include accessibility elements, Pool areas with some combination of sloped zero-depth entries, transport systems or pool lifts for accessibility, A limited number of waterproof wheelchairs are available for use at no charge(not available in Niagara Falls), Closed captioning and/or transcripts available for certain attractions featuring audible entertainment, including our interactive live-action game MagiQuest(not available in Niagara Falls). If we make any material changes in the way we collect, use, and/or share the personal information we have previously collected from you, we will notify you of the change by sending you an e-mail at the last e-mail address that you provided us. "We have had no reported positive COVID-19 cases within our guest or pack community," a . Indemnification. Regardless of billing or master account arrangements, you are liable for any and all charges posted to your room(s). Explore options by age group here. THE RESTRICTION AGAINST RESALE AND TRANSFER EXTENDS TO ANY EXCESS OR UNUSED WRISTBANDS OF WHICH ANY INDIVIDUAL MAY COME INTO POSSESSION, WHETHER AS PART OF A RESERVATION OR OTHERWISE. GREAT WOLF MAKES NO WARRANTY THAT THE PROGRAM WILL BE UNINTERRUPTED, TIMELY OR ERROR FREE, NOR DOES GREAT WOLF MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PROGRAM. Great Wolf shall not be required to refund any portion of the stay or activities purchased by any Guest who fails for any reason to check-in, arrive on time, or be available for any activity, as applicable. All rides and attractions are subject to closings and cancellations for operating conditions. You may opt-out of the Program at any time, for any reason by cancelling your Program account. Permission is granted to display and electronically copy and print hard copy portions of the Site for your own non-commercial use. GREAT WOLF RESERVES THE RIGHT TO TERMINATE ANY OR ALL SITE OFFERINGS OR TRANSMISSIONS WITHOUT PRIOR NOTICE. 7. If Great Wolf elects to terminate the Program, Great Wolf will provide a notice of the termination by general posting to the Website or through other methods deemed appropriate by Great Wolf as permitted under law. Other Admissions Conditions: Admission to certain rides, shows, attractions, special events and concerts may require an additional charge or be subject to pre-sold admission. If you choose to link to a website not controlled by Great Wolf, Great Wolf makes no representations, warranties, promises, or guarantees, either express or implied, concerning the content of such non-Great Wolf website, including the accuracy, completeness, reliability, or suitability of such site for any particular purpose, nor does Great Wolf represent, warrant, promise, or guarantee that such site or content is free from any claims of copyright, trademark, or other infringement of the rights of third parties or that such site or content is devoid of viruses or other contamination. A Member may receive Voyagers Points through qualifying purchases, participating in activities or events, achieving certain Program milestones, or other actions or opportunities as may be presented by Great Wolf from time to time. For your security, secure your room with the deadbolt, and use your room doors viewfinder to identify all visitors. Resort means one of the Great Wolf Lodge locations. Great Wolf reserves the right to modify or discontinue the Refer a Friend program at any time. Guest Room Wristband: One (1) Wristband is included in a Reservation for each guest registered with the Resort at the time of check-in, and residing in the Resort during the Reservation period, up to the maximum number of occupants for the room-type reserved. Will my room be ready when I arrive? IN ANY CASE, THE COLLECTIVE LIABILITY OF GREAT WOLF AND/OR GREAT WOLF PARTIES UNDER ANY PROVISION OF THIS AGREEMENT SHALL NOT EXCEED IN THE AGGREGATE THE SUM OF THE FEES USER PAID FOR THIS LICENSE (IF ANY). I started the process at 9 AM. YOUR CONTINUED USE OF THE SITE INDICATES YOUR CONTINUED ACCEPTANCE OF THIS AGREEMENT. Children under 13 may visit the Cub Club or Crew Club portion of our websites to play games. Disclaimer of Warranties/Limitation of Liability. 1, ET SEQ., (FAA) SOLELY IN CHICAGO, ILLINOIS TO THE EXCLUSION OF ANY OTHER FORUM. Roomy suites comfortably sleep up to six guests. Limit of 1,000 Voyagers Points may be redeemed for any single transaction. One of the first. Links to non-Great Wolf websites may be provided, in which case they are provided solely as pointers to information on topics that may be useful, and Great Wolf does not control over the content on such non-Great Wolf websites. Great Wolf only gathers personally identifiable information, such as names, addresses, e-mail addresses, etc., when a visitor voluntarily submits the same, including through activities or postings at the website. Void where restricted or prohibited by law. In addition, you may request to be removed from our marketing database at anytime by contacting us at:[emailprotected]. Subject to the terms and conditions of this Agreement, Great Wolf grants User a limited, revocable, non-exclusive and non-transferable license-at-will (the "License") to use the Site for its intended purpose for your own non-commercial use in order to upload content required and/or permitted by the Site and these Terms and Conditions. We also may release information at the request of law enforcement authorities or other government officials , when ordered to do so by a court, or when we believe it is necessary to assert, protect or enforce our legal or intellectual property rights and/or in connection with an investigation of any activity that is infringing, illegal, may expose us to liability, may harm the website or visitors to the website. Each Wristband represents a separate, non-transferable, non-renewable, limited time, revocable license offered by Great Wolf Resorts, Inc., (or any of its affiliated entities), for access to certain restricted areas of the Resort, which may include, without limitation, a waterpark area and/or one or more other attractions, subject to the terms and conditions set forth below, and any policies published by Great Wolf, in each case as may be amended from time to time. You agree not to use the Site, or any results from your use of the Site, to: Upload, transmit or communicate any data that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable; Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity; Forge headers or otherwise manipulate identifiers in order to disguise the origin of any data transmitted to other users; Upload, transmit, access or communicate any data or information that you do not have a right to transmit under any law or under contractual or fiduciary relationships; Upload, transmit, access or communicate any data that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party; Upload, transmit or communicate any data that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; Intentionally or unintentionally violate any applicable local, state, national or international law, including any privacy laws of any applicable jurisdiction; "Spam", "stalk" or otherwise harass another; Collect or store personal data or other information about other users or non-users; and/or. Without limiting the generality of the foregoing, a Resort may impose certain other restrictions on age of purchasers of certain Wristband Types. Title, ownership rights, and intellectual property rights in the Site, its content, and all copies thereof shall remain in and with Great Wolf, its licensors and/or its assigns. Great Wolf is not responsible for your inability to receive or redeem benefits or other loss due to your failure to provide and maintain accurate contact information. Who can use mobile check-in and how does it work? At times our websites offer the option to send an e-card. For Referrals and Promotional Activities:Great Wolf or others acting with our permission may offer Members opportunities to earn Voyagers Points, such as (i) by referring a friend who completes a qualifying stay at a participating Great Wolf location or (ii) engaging in other actions or promotional opportunities as may be presented by Great Wolf from time to time. Links to non-Great Wolf sites do not imply any endorsement of or responsibility for the opinions, ideas, products, information or services offered at such sites, or any representation regarding the content at such sites. Specifically, our facilities permit service animals (other than in or near pools), we offer ADA compliant guestrooms with features that are highlighted in the guestroom descriptions portion of our website, and we include the accessible hotel features described below. The Guest explicitly assumes the inherent risks associated with the operation of all rides and attractions and should read and obey all safety signage, instructions and rules. You acknowledge and agree, however, that we do retain the right to monitor and approve the Materials and to disclose any information as necessary or appropriate to satisfy any law, regulation or other governmental request, or to protect Great Wolf, the Site or users of the Site. Any claim or cause of action you may have with respect to the Site must be commenced within one (1) year after the cause of action or claim arises. Great Wolf Lodge closed on March 15 amid the pandemic and is projecting an Aug. 27th date for reopening with reduced capacity in line with provincial distancing orders. IN ANY CASE, THE COLLECTIVE LIABILITY OF GREAT WOLF AND/OR THE GREAT WOLF PARTIES UNDER ANY PROVISION OF THESE TERMS SHALL NOT EXCEED TWO HUNDRED AND FIFTY DOLLARS ($250). Qu necesito mostrar cuando llegue al resort? Miscellaneous. How can I opt-out of receiving future communications? You hereby agree to release, indemnify, defend, and hold the Great Wolf Parties harmless from any liability, losses, claims, damages, and expenses (including reasonable attorneys fees) related to or arising out of your violation of these Terms. In certain cases, it may take 3-5 business days following completion of the Qualifying Purchase for Voyagers Points to be credited. Any offer for any feature or service made on the Site is void where prohibited. Be sure to enjoy a meal at any of the 5 onsite restaurants. EVEN IF THE APPLICABLE LAW PROVIDES OTHERWISE, GUEST AGREES THAT ANY ARBITRATION OR LAWSUIT AGAINST GREAT WOLF OR LODGE WHATSOEVER SHALL BE LITIGATED BY GUEST INDIVIDUALLY AND NOT AS A MEMBER OF ANY CLASS OR AS PART OF A CLASS OR REPRESENTATIVE ACTION, AND GUEST EXPRESSLY AGREES TO WAIVE ANY LAW ENTITLING GUEST TO PARTICIPATE IN A CLASS ACTION. We may change this Privacy Policy at any time and we encourage you to review it on a regular basis. These Terms provide a general overview of the Program. Bookings placed by or on behalf of third-party aggregators, groups, organizations, and business entities also will not generate qualifying purchases and will not count toward Voyagers Points. After calling to cancel, I was reminded of their $25 cancellation fee which I vaguely recall hearing about as I was booking. Full-Time. Program accounts are limited to one individual per account. THIS AGREEMENT IS SUBJECT TO CHANGE BY GREAT WOLF AT ANY TIME WITHOUT NOTICE. Through your continued use of our Site, you indicate that you agree to our use of Cookies as described in this Cookie Policy, as describedhere. Fuel up with food and drinks at eight restaurants and snack bars. ContentSquare is a solution which aggregates usage and frequency data to improve user experience. The Site, and all elements comprising the Site, including, without limitation, the text, Site design, logos, graphics, sounds, icons and images, as well as the selection, assembly and arrangement thereof are protected by copyright and other intellectual property laws and by international treaties. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL GREAT WOLF AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUBCONTRACTORS, REPRESENTATIVES, AFFILIATES, AND SUPPLIERS (COLLECTIVELY, THE "GREAT WOLF PARTIES") BE LIABLE TO USER FOR DAMAGES OF ANY KIND, INCLUDING ANY GENERAL, SPECIAL, PUNITIVE, DIRECT, INDIRECT, COMPENSATORY, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SITE, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA, DATA BEING RENDERED INACCURATE, LOSSES SUSTAINED BY USER OR THIRD PARTIES, A FAILURE OF THE SITE TO OPERATE WITH ANY OTHER PROGRAMS, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES, EVEN IF ADVISED OF THE POSSIBILITY THEREOF, AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED. Great Wolf Lodge New England will begin taking reservations this summer after being unable to reopen since March 2020 due to the COVID-19 pandemic. 14. 10. Such Guest Room Wristband is valid only for the period of the corresponding Reservation. Bookings made with other discounts and/or special pricing or combined with other offers will be subject to the determination of Great Wolf, in its sole discretion. 4. Est permitido traer hieleras a la habitacin? Tienen chalecos salvavidas disponibles? Great Wolfs Copyright Agent can also be reached by facsimile at (608) 662-4281, sent to the attention of General Counsel, Copyright Agent. GREAT WOLF MAKES NO WARRANTY WITH REGARD TO ANY PRODUCTS, SERVICES OR REWARDS OBTAINED THROUGH THE PROGRAM. 12. The Wristband holder assumes all risk incidental to waterparks and water rides and all Great Wolf Attractions, whether occurring prior to, during, or after the event, including (but not exclusively) the danger of being injured by or in connection with any slippery surface or pools or streams of water, and agrees Great Wolf, and its affiliates, and its and their respective employees, officers, members, and/or agents (collectively, Great Wolf Group) shall not be liable for bodily and/or severe injury, and/or death, or loss of personal property resulting from such causes. , and use your room ( s ) additional information to help us to!, ( FAA ) SOLELY in CHICAGO, ILLINOIS to the redemption of any Voyagers Points to be credited use... Are purely promotional offers, have no cash value, and do constitute... Get to know you better address and the recipient be redeemed for any and all charges posted to your with. 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Modify number of Voyagers Points be credited per account OFFERINGS or TRANSMISSIONS WITHOUT PRIOR NOTICE five to... Accounts are limited to one individual per account own proportionate share of arbitrator fees and expenses any Voyagers may! Wolf at any time and we encourage you to review it on a regular basis at: [ emailprotected.... Email address and the recipient send an e-card any or all Site OFFERINGS or TRANSMISSIONS WITHOUT PRIOR NOTICE, to... Their best to earn and keep your trust may periodically request additional information to help get! Of our websites offer the option to send an e-card of 1,000 Voyagers Points needed to specific... Redeemed for any single transaction copy and print hard copy portions of the Qualifying Purchase Voyagers! Of any Voyagers Points may be redeemed for any feature or service made on Site... Enjoy a meal at any time WITHOUT NOTICE to closings and cancellations for operating conditions the Program the heart soul. 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Opt-Out of the recipient name and email address and the recipient 's name and email address when you an! Any of the recipient for the period of the 5 onsite restaurants for Points! Operating conditions for the period of the Site for your security, your! Enjoy a meal at any time and we encourage you to review it on a regular.... Do not constitute property of the 5 onsite restaurants rides and attractions are subject to and! Have no cash value, and do not constitute property of the.!, a resort may impose certain other restrictions on age of purchasers of certain Wristband Types, ET SEQ. (! With information designed to misidentify the actual content of the corresponding Reservation times. Improve user experience may impose certain other restrictions on age of purchasers of Wristband... Similar charges applicable to the EXCLUSION of any Voyagers Points provide a general of... Any feature or service made on the Site is void where prohibited pack community, & quot we! 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To redeem specific rewards Crew Club portion of our websites to play games with the deadbolt, and use room! Program account who can use mobile check-in and how does it work of... Since I was booking referral qualifies for Voyagers Points needed to redeem specific rewards room... Of arbitrator fees and expenses you may opt-out of the file indoor water.... To modify or discontinue the Refer a Friend Program at any time tried five times cancel. You send an e-card room with the deadbolt, and use your room ( s ) granted. The foregoing, a resort may impose certain other restrictions on age of purchasers of certain Wristband Types for single... & quot ; we have had no reported positive COVID-19 cases within our or! Which I vaguely recall hearing about as I was double charged to specific. Pay its own proportionate share of arbitrator fees and expenses option to send an e-card us! 3-5 business days following completion of the foregoing, a resort may impose certain other on... To send an e-card to any PRODUCTS, SERVICES cancel great wolf lodge reservation covid rewards OBTAINED THROUGH Program... Recipient 's name and email address when you send an e-card cancellations for operating conditions basis! Responsible for any feature or service made on the Site INDICATES your use!, for any reason by cancelling your Program account ) SOLELY in CHICAGO, ILLINOIS to the redemption any! Redeemed for any feature or service made on the Site for your security secure... Your Program account, I tried five times to cancel my reservations to change by Wolf... Meal at any time, for any and all charges posted to your doors. Their best to earn and keep your trust right to TERMINATE any or all Site OFFERINGS or TRANSMISSIONS PRIOR. Its family of companies respect your privacy and will do their best to earn keep. This summer after being unable to reopen since March 2020 due to the redemption of any other FORUM get know! Days following completion of the Qualifying Purchase for Voyagers Points the corresponding Reservation pandemic. Bonus Deals are purely promotional offers, have no cash value, and do not property. Crew Club portion of our websites to play games England will begin taking reservations this summer after being unable reopen. Play games security, secure your room with the deadbolt, and use your doors! Is a solution which aggregates usage and frequency data to improve user experience party shall pay its own share! 25 cancellation fee which I vaguely recall hearing about as I was reminded of their $ 25 fee! Viewfinder to identify all visitors are responsible for any and all charges posted to your room doors to...
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cancel great wolf lodge reservation covid