Send your request by post or fax it to your normal surgery of attendance. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. Let us know your preference. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. see parts of your health record, including information about medicines, vaccinations and test results. Request repeat medication If you would like to request repeat medication, follow the steps below. Your feedback is being submitted, please wait To find out how to complain about your care please call us on 0808 168 9669 or email enquiries@healthwatchnorfolk.co.uk. Station Road You can add or change your nominated pharmacy in theAccount section of Patient Access. Manage an account on behalf of another patient or relative. If you are on regular medication and require a prescription, you can request your medication in the following ways; Please put your name and date of birth in the subject line of the email. She was told to have it checked after 4 days. order repeat prescriptions. By continuing to use this site you are agreeing to itsuse of cookies. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. To check if you have an acute or repeat prescription, go to My record, then select Medicines. We currently deliver to around 160 patients in the villages surrounding Attleborough. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. NR17 2AF Map. Select the pharmacy of your choice from the list provided. Attleborough Please also note that if you receive your medication from a pharmacy, additional time may be needed for them to process your request once it has been authorised by a GP. You do not need to see a GP to order a repeat prescription. They can send your request to a pharmacy. Cancel a medication order View medication requests I can't see the request new medication link Request repeat medication Cancel a medication request Nominated pharmacy EPS(Electronic Prescription Service) makes it possible for your prescriptions to be sent electronically to your pharmacy of choice. Many of these issues have now been resolved and we are seeing a reduction in our phone call queue times. Attleborough removal of moles and skin lesions) - provided in-house; . We would also like to use analytical cookies to understand how our site is used and improve user experience. You might be able to ask your pharmacy for your medicine if your GP has set up this up (repeat dispensing). We are sorry to read of your concerns regarding your medication and the clinical care provided by the Practice. Feltwell Thetford IP26 4AD (01842) 828938. The Nominated pharmacy section with a nomination Nominate a Smart Pharmacy. (Note that ordering several items at once to be counted as one prescription). Reply from Attleborough Surgeries We would like to reassure our patients that we have not stopped authorising any repeat medication from Llloyds direct or any other pharmacy. Attleborough Haverscroft Industrial Estate New Road Attleborough NR17 1YE (01953 . This method is quicker and safer and can include any pharmacy of your choice. Sorry for any inconvenience. Minor surgery (e.g. Attleborough Medical record. We would also like to use analytical cookies to understand how our site is used and improve user experience. coughs and colds) can all be treated effectively with help and advice from your pharmacist. Attleborough Surgeries Self Help Coughs, backaches, flu, and other illnesses and ailments. Wymondham Medical Partnership repeat prescriptions, contact details, phone number 01953602220 and address. But you can ask for your medicine at your GP surgery if you do not want to do this online. Both sites dispense medicines to eligible practice patients. Patient does not provide medical advice, diagnosis or treatment. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. We've put some small files called cookies on your device to make our site work. Receive your test results, get a referral or tell us youve changed your home address. Change your contact and personal details or change your password. NHS self-referral. Its very very poor service. After waiting on hold for over 40 minutes I gave up and visited in person only to be told (and they have a sign on reception) saying we will not take appointment bookings here. My Account. Please ensure you leave your personal contact details and speak clearly for each medication you require along with a designated pharmacy. Including Station Road and Queens Square branches. Attleborough Surgeries Back Prescriptions Repeat Prescriptions Order your repeat medication. Sleep like a baby. Please allow 2 working days before collecting your prescription. Please try again in few minutes. order repeat prescriptions. Attleborough I don't need an urgent appointment but I do need to speak to a doctor at some point in the near future. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Call the repeat prescription number 01387 242747 - a 24hr a day answer machine. Request repeat medication or managing existing requests. Thank you for subscribing to our newsletter. Messaging. Unfortunately during the date of your call, we had just changed our clinical system and many of our patients were experiencing significant issues with downloading the NHS App to use for ordering repeat medication. Patient Satisfaction with GP Practice Appointment Times. There is an intermittent issue and we are not able to accept new tickets at the moment. Minor aliments like tummy troubles, indigestion, allergies, aches and pains, thrush, cystitis, sports injuries and viruses (e.g. You can contact your GP surgery to book a medicine review or to find out when you can next order your prescription. Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. items per standardised prescribing unit (see definition). Page last reviewed: 21 August 2020 The website sends you round and around in circles. Some high street pharmacies also deliver. All rights reserved. Let us know your preference. Thank you for your feedback and we are sorry to read of the issues you have faced when trying to contact the Practice to request an appointment. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. I contacted the drs about my mental health detailing how I needed help as I was not in a good place. You might be able to get your medicine sent to you if the pharmacy you have nominated offers that service. View the cost of prescriptions on the NHS website. Analytical cookies send information to Google Analytics. If you have been advised by the surgery that your medication review is due, please complete a review. NR17 2AS Map, Queens Square SurgeryQueens Square By asking your local pharmacist to request on your behalf. As I type this I am number 15 in the call queue! The Account option, which is visible once your name is selected. . This means you no longer have to collect paper prescriptions from your GP practice, and instead can go straight to your nominated pharmacy to pick up your medicines or medical appliances. Using your NHS account. When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. These individuals can assess, diagnose, treat and many can prescribe and it is not always necessary to see a GP. Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. Please allow 2 working days before collecting your prescription. The NHS App now requires newly registered patients to input an ODS Practice code. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. Contact the online service or app you're using, or your GP surgery, if you have any difficulties. Find out more about online health and prescription services. Depending on the clinical system your GP practice uses the option to view a smart pharmacy is may not be possible. Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you've earnt. If you have already registered to use the on line appointment booking facility, this service is now also automatically available to you. You'll be able to collect your medicine in person when it's ready. Appointments Consult a clinician, routine appointments, sick notes and more. There are 3 ways to order a repeat prescription from your GP surgery. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. Attleborough surgeries take not it can be done. In all cases please order your prescriptions at least 2 working days before they are needed. Station Road SurgeryStation Road For more information, see the dispensary page. NR17 2AF Map. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Cant get through on phone. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility Your prescription will be processed and available to collect from Bushey Health Centre within 2 working days. Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, GP could allow patients to view detailed coded records online but has not yet enabled the functionality, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. We would like to reassure our patients that we continue to provide a high level of face to face appointments across all of our clinical staff, including GP appointments. Attleborough Surgeries are based at 2 sites, Station Road & Queen's Square. I can't see the request new medication link, 111 outside of your GP practice's opening hours. We continue to proactively advertise additional posts to increase the capacity that we can make available to our patients, but when our capacity is full we unfortunately need to switch our on-line forms off, in order that we can safely manage the demand that has been received that requires clinical review and a response. here. 76.88% reviewed by GP, out of 160 patients diagnosed. If you take medicine regularly you'll usually have a repeat prescription. We would like to apologise for the issues you experienced on this occasion. Before you make your choice you can read more about our cookie policy. We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. We try to reserve our GP appointments for patients with more serious health problems. We will use a cookie to save your choice. I believe that I may have an adult umbilical hernia. Message your practice directly "Patient Access gives you remote access to your GP, pharmacy and health records. NR17 2AF Map. Station Road, Attleborough, Norfolk, Nr17 2as, England. The Nominated pharmacy section with a nomination. Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. Unfortunately I am unable to review your specific clinical record without patient details, but a GP will always be aiming to manage patients need, risk and clinical priority when reviewing a request for help and advice. Thank you for your feedback. Obviously this needs to be checked out (preferably by a doctor rather than a practice nurse) Every time I visit the website the appropriate enquiry forms are 'temporarily' disabled due to illness and staff shortages. NR17 2AS Map, Queens Square SurgeryQueens Square Normally I have meds delivered, which has been an excellent service. We will use a cookie to save your choice. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. If you wish your prescription to be available for collection from elsewhere, e.g. Please do not use this message box to request other items of medication or send enquiries to the surgery. Menu 2 talking about this. View and share your medical record. We make it easy to register you and your family. NR17 2AS Map, Queens Square SurgeryQueens Square Message your practice. The local Lloyds pharmacies in Attleborough took the unilateral decision a few months ago to stop managing the repeat dispensing requests for all of its patients. Order your pet's repeat prescriptions online and we'll let you know when they're ready to collect . You can also find out if you are entitled to free prescriptions. Do not submit any queries about your medical condition or medications. You can contact this general practice using the phone number 01953 453166. Proxy. This caused a large surge in phone traffic to our Practice, with people contacting us for advice and support, which unfortunately our system was unable to cope with and our staff worked tirelessly to answer calls as quickly as they could, along with helping those patients who attended the Practice. Analytical cookies send information to Google Analytics. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. Lloyds Pharmacy 7 Church Street, NR17 2AH Lloyds Pharmacy Queens Square, NR17 2AF Boots 4 Market Place, NR9 4AF Well Wymondham - Market Street 47 Market Street, NR18 0AJ Attleborough NR17 2AF Map. Practice365 Privacy Policy Read the agreement and then select Agree if you wish to nominate the pharmacy and allow repeat prescriptions to be sent electronically. You'll be able to collect your medicine in person when it's ready. For those going into self . Flu vaccinations - Under 65 At Risk Groups. Send secure messages to your GP. 72.0% vaccinated, of 3946 eligible people. I got a reply saying a dr would contact me 12th of October, 9 days after I submitted my form. Attleborough Our priority is to deliver safe patient care while also preserving the wellbeing of our GPs and staff. Staff Login, GP Website Design by iatro. If you are registered with a GP surgery, you can access some health services online. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. Make a written request using the Practice tear off prescription request slip. The appointment forms are disabled online and the reception is, I am undergoing tests, some of which are in. Some high street pharmacies also deliver. Messaging. Attleborough Surgery is a GP/Doctors practice in Attleborough. Contact Us Get in touch with your nearest surgery or contact us out of hours in an emergency Get in Touch . With the significant demand that we manage every day this does sometimes mean that we are not always able to meet a patients expectation, although our priority will always be to ensure that we are providing safe patient care. Our entire team is working extremely hard to keep up with patient demand, which we have seen expand significantly over the past 18 months. Station Road SurgeryStation Road We will use a cookie to save your choice. If you have a repeat dispensing prescription, your GP will have already approved your prescriptions for a specific period of time. Egton Medical Information Systems Limited. 56.78% were satisfied, of 213 respondents. Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. In the transfer over, all repeat medication also now needs to be newly authorised. This service, which is available throughPatient Accessallows you to view all the items in your repeat medication list and select the ones you wish to request. If yours is one, register today to benefit from a faster, smarter . Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. NHS Norfolk And Waveney CCG is responsible for effective clinical commissioning of Attleborough Surgery. Before booking an appointment please follow our triage system to choose the appropriate route for you. Watch our video on nominating a pharmacywhen requesting your medication. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. NR17 2AF Map, Station Road SurgeryStation Road NR17 2AS Map, Queens Square SurgeryQueens Square Local Pharmacies Attleborough Surgeries We are allowed to dispense only to those patients who live more than one mile from a pharmacy. Patients can contact Attleborough Surgery at 01953 453166 for appointments. This inspection was an announced focused inspection carried out on 1 November 2018 to confirm that the practice had carried out their plan to meet the legal requirements in . Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online, Unable to speak to a real person. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. Or they might be able to let you know when it's ready to collect. Let us know your preference. This is for reasons of accuracy and safety. We are sorry for the experience you had when trying to contact the Practice by telephone. Station Road SurgeryStation Road Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Let us know your preference. Electronic Prescription Service Our non dispensed patients can choose where they would like their prescription to be sent. We make it easy to register you and your family. We would also like to use analytical cookies to understand how our site is used and improve user experience. Select Repeat Medication from the menu, then New medication order. View more. If you are a patient that we dispense to, are housebound and do not have a regular carer/family member that can routinely collect your medication, please ask our dispensary team about this service. For our Practice this is D82034 and we are advertising this as widely as we can through social media and posters in our Practice. NR17 2AS Map, Queens Square SurgeryQueens Square Station Road SurgeryStation Road When a GP reviews a patients request for help form, they will review your current concerns, alongside any other contacts, support and referrals that have already been made related to your health issue and then respond with a timeframe to discuss your health issue. Send secure messages to your GP. You might be able to get your medicine sent to you if your nominated pharmacy offers that service. Cant get an appointment without interrogation, submit a photo as proof, youre poss ok if you submit a form before 7.15am, if not forget it. The website wasnt working. Notice The NHS Access app is no longer working. We are a Practice of 18,700 patients and are working through these arrangements as all repeat requests are being made, but this is unfortunately causing a short term problem for our patients for which we would like to apologise. Request repeat prescriptions online, with delivery of your prescription to your preferred pharmacy. You can order a repeat prescription by logging into your account using the NHS app or NHS website. This website uses cookies. Waveney CCG is responsible for effective attleborough surgeries repeat prescriptions commissioning of Attleborough surgery Replied 14! Intermittent issue and we are seeing a reduction in our phone call!. Smart pharmacy depending on the clinical care provided by the surgery also preserving the wellbeing of our and... You do not use this site you are entitled to free prescriptions is... Been an excellent service is not always necessary to see a GP to a... Appointment booking facility, this service is now also automatically available to you the... Pharmacy and health records ) can all be treated effectively with help and advice from your GP pharmacy... 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attleborough surgeries repeat prescriptions