Connect it to the same network your TV uses. Fix Discovery Plus Not Working On Sky Q You can read further details on how to check if Disney+ is down right here. You'll be taken to the screen with the activation code and a new URL link for Discovery which is, Enter the activation code - this will activate your Sky Q box/Sky Glass. They can still get overloaded and overwhelmed with their tasks over time. Restart your router if the internet is still slow. 2. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. Can anybody help me? Method 3: Refresh Your Disney Plus App. Once done, turn ON the TV and the Sky Q box. Go down to Settings but dont press select. It's prompts you to activate via sky Q but just on an endless loop. Stay on the screen with the QR code while you grab your phone or computer. READ NEXT: How to Reset and Change Discovery Plus PasswordHow To Get and Setup Discovery Plus on RokuFix Discovery Plus Not Working or Crashing on Roku, Fire TV StickDiscovery Plus On DirecTV, Availability, How To WatchHow to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK, How To Fix Fifa 23 Web App Not Working 2023, How To Fix White Screen Of Death On Windows 11 Startup. Outdated systems are more likely to crash and have bugs. Note: This process will work regardless of the model or brand of your TV. Note: Discovery Plus doesnt have a phone number you can call for assistance. Turn off all devices connected to the Sky box (this might include your router and TV). document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Check your inbox or spam folder to confirm your subscription. Hover over settings. . Once you do that, unplug your TV from the power source. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. And either way, only representatives from these respective brands can fix this problem. 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. If there is an issue with your network, contact your ISP to fix it. You need a stable internet connection to use Discovery Plus on Sky Q. I've already got Discovery+ on my devices and a Discovery account! If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. See, you must have at least 4 Mbps of Internet speed to stream on Discovery Plus in HD. You need a stable internet connection to use Discovery Plus on Sky Q. Discovery.must be mistaken about the procedure - perhaps you can describe the alternative procedure - others may find it useful!?! Turn your TV or projector back on. You should check if theres a new update available. Signed up, entered the code on screen into my Web browser then said I needed to sign in on app on q box but just stays on opening page with 3 options, when I select any of them nothing happens. If there is no issue with the servers, then you can move to the next step in this article. Using a mobile device or PC, open your browser. On average, new discussions are replied to by our users within 90 minutes, Sky Q Discovery Plus Pass Stopped on all Devices, Re: Sky Q Discovery Plus Pass Stopped on all Devices, Same here - been going around in circles. On average, new discussions are replied to by our users within 90 minutes. See our Privacy Policy for more information. You can continue using your account - and you can now watch sports too. It was called " Giant Squid Caught on Camera", it sparked a lifetime of love for oceanic life and I would love to watch it again. Once the website loads, tap the GO option in the middle of your screen. Now, its worth noting that there are different ways you can restart or reset your TV. There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. Firstly you should ensure that you have activated Discovery Plus on Sky Q. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. 4. Discovery Plus is a well-known streaming service that offers free and paid subscriptions to users. If the answer is yes to this, it would appear that this is the glitch that needs to be attended to at your end, ahead of the Sky Q update in the New Year. Tap the login option and wait for a pairing code to appear on your TV. 15/Dec/2021 My e-mail response toDiscovery Plus Support. 30/Nov/2021 - Email from Discovery Plus/Sky. This message was authored by Cardinal+Biggles. Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. With both plans, you can check the streaming service out for free with the seven-day Discovery Plus free trial . Sky Q and Discovery Plus have an official partnership. Makes decisions re renewal of contract easier anyway. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. Now, plug in the TV to the power source again. Discovery say they have a new update which won't synchronise with SkyQ until later in the year. 1. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Go restart your router by unplugging it and plugging it back in again after a minute or two. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. 3. Check that all the lights on the Sky box have completely disappeared. View answer in the context of this discussion, Mine was working yesterday but disappeared completely today 20th jan, @Swav3the app is being updated and will be available in a few hours if you cannot wait then you could try either rebooting your box or doing an app refresh you will also need to, Been having the same issues, pleased to find I'm not the only one and thanks for your time and effort to get an answer, I'll be following to find out more. Create the Discovery Plus account by . The above guide helps you with Discovery Plus Sky Q activation. We're sorry to hear that youre unable to access discovery+ through the Sky Q app. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. If youre using Wifi, try to put your TV and router in the same room. Go to the login page of Discovery Plus. I've already got Discovery+ on my devices and a Discovery account! Like whats currently happening with your Discovery Plus app. 3. How do you check when the subscription ends? In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. Disable the ad-blocker or any other browser . So tried it on fire stick logged in fine selected a program to watch and got the following message.. "Contact Provider". Because while devices like your Sky Q box can indeed work for long hours with no issues. If the above methods failed to help with Disney+ issues with Sky Q, its time to kick things up a gear. Turn off your Sky box directly at the mains. View answer in the context of this discussion. You should check your internet speed. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. You can view all the details on contacting Disney+ right here. I know easy workarounds to fix this problem. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. And in other cases, its because your Sky box is glitching or outdated. Your TV itself may be the 1 having software or firmware problems. On your Sky device, go to apps and open the discovery+ app. Ensure that all the lights on your Sky box unit are OFF. While unplugged, press its physical power button for 30 seconds. This should fix the issue, and you can use Discovery Plus now. And the servers will most likely be working again by then. 1. Sky say that Discovery+ will be updated on Skyq early this year, then all will sync We are still unable to get discovery plus on any devices. Turn OFF your TV (and router if an ethernet cable connects it to your Sky box). 5. Not familiar with what that is? Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Firstly, switch off your Sky Q box as well as your TV. A simple reset of your Sky Q box will often resolve multiple issues, but especially if youre having issues with Disney+ on Sky. Registered in England. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. On the next page, select the option forContinue. Can you confirm that I should be able to access Discovery Plus with my PC or any of my mobile devices? Another reason you may be facing the issue is the pending firmware update of your Sky Q box. Refreshing your Disney+ is often a great method to get things working again on Sky Q. Now, on your phone or computer: 5. To check the servers of Discovery Plus, you can use Downdetector. Bring your router close to your TV.Connect your TV to the router through a wired connection. Press Home on your Sky remote and then select Settings. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. Its time to contact your service provider. Browse or search to find help, or start a new discussion on Community. Confirm your discovery+ subscription through Sky Marketplace. 2. So come back tomorrow or even a couple of hours later. 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. And if you dont activate it this way, you wont be able to access the app. 6.99 per month but I'll probably cancel after the Australian Open and go back to the free Sky Q version. These updates will typically include bug fixes and offer general performance improvements. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. And for the Sky welcome channel to appear on your TV. Once you do that, unplug your TV from the power source. Leave the box and connected devices off for a few minutes. And now, check if you can open and access the apps contents. So if its been more than a month since you updated your Sky Q system. Discovery Plus and Sky Q have a partnership, and you can easily watch Discovery Plus on Sky Q. But how do I know if Discovery Plus is down?. It can be incredibly frustrating when youre sitting down to watch some of your favourite movies and shows on Disney+, but for some reason, your experiencing a technical issue with Disney+ on Sky Q. Weve got you covered with some easy ways to fix Disney+ on Sky! Ensure that your device is connected to a stable Wifi. Now, download and install all the updates available here. Now, you will see a 6-digit code on your Sky Q Code. 5. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. 2. Eurosport 1&2 now appearing under channels in app on sky. At the same time, restart Discovery Plus on your Sky Q box and choose Continue with the Sky activation, You will see a 6-digit pairing code on your Sky Q box. A place to discuss the discovery+ streaming service! Turn off and then and then restart your internet modem and router. So you need to improve your Internet connection. As soon as Discovery plus was launched I immediately looked for it, but to no avail. Now, check if you can stream on your Discovery Plus app again. I'm stuck in the circle of my subscription is already activated and I can't re-login using the I already have an account button, unless I'm blindbit doesn't exist. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. Go to the apps rail, select discovery+, and then select Sign In. Create an account to follow your favorite communities and start taking part in conversations. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. Anurag is a Senior content analyst with 4 years of experience in the industry. Log in to the discovery plus Android or iPhone app and raise a ticket with their customer service. Press question mark to learn the rest of the keyboard shortcuts. Restart your device and/or reset the router. As an Amazon Associate we may earn from qualifying purchases. Visit the Discovery Plus website and login into your account. It might be the reason why your Discovery Plus isnt working. As you probably already know, you need an Internet connection to stream on Discovery Plus. Now, dont worry, even if this is all new information to you. You will see a 6-digit pairing code on your Sky Q box. The OP is already Activated. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Once done, turn ON the TV and the Sky Q box.Check if the issue with Discovery Plus persists or not. You can move to the next troubleshooting step in this article. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. First, make sure your Internet connection is up and running. If all else fails, contact Disney+ or Sky for further assistance. Can no longer watch discovery plus on my sky q box wants me to log in ,sign up or sky q activation but already activated so does not work, Try the following Follow the instructions you see onscreen when launching the Discovery+ app on your Q box Select log inYou'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etcLog on to your Discovery+ accountEnter the activation code - this will activate your Sky Q box/Sky Glass. and get this sorted as the first month of a 12 month entitlement has been of no use to man nor best. Try disconnecting from your internet and reconnecting Those with the TV Essentials pack cant get this offer. And if your Wifi doesnt meet those, your app wont work as efficiently as it can. Confirm your discovery+ subscription through Sky Marketplace. Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet. From the hidden menu, scroll down and click refresh apps. To Refresh Apps on Sky Q: 1. To do so, follow the steps given below-. Occasionally, Disney+ does suffer technical issues, and when that happens, there is nothing to do other than wait for Disney to resolve the issues. Or worse, it can even stop working altogether. Test to see if Disney+ is now working. Disney Plus Informer (DisneyPlusInformer.com) is an unofficial fan site and is not endorsed, moderated, owned by, or affiliated with Disney in any capacity. Sky are essentially pointing their customers to Discovery, a competitor who within a year will be removing all of their content from Sky. To check your internet connection on Sky Q: 1. See, even the most advanced components of technology have their limits. The first thing you should try with any remote-based issues is re-pairing it with your Sky Q box. There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. How you can activate this streaming platform using your Sky Q account. If the internet is stable, it is not the reason for facing this issue. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? I now have Discovery+ on SkyQ and all my other devices (Amazon Fire TV, iPhone, etc.). This unofficial forum has no affiliation with Discovery, Inc. Press J to jump to the feed. Rather they rewriting the scenario i include email flow, appologies for long post. Disney+ requires a consistent and stable internet connection to work correctly on your Sky Q box. Don't forget to activate your discovery+ account once you've signed up. Answered Don't forget to activate your discovery+ account once you've signed up. any help would be appreciated! Advertising: If you would like to advertise on Disney Plus Informer, please use the email below. But this time, I recommend doing it through power cycling. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. 5. Note it down, Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet, Create the Discovery Plus account by filling in your details and select Continue, Enter the 6-digit pairing code to access all the features of the Discovery app on your Sky Q box, Open the app section in your Sky Q box and select Discovery Plus, Use your credentials to log in to your Discovery Plus account, Enter the 6-digit Pin that you receive on your mobile device or PC, Next, the Sky Q Box screen will refresh and take you to into the Discovery Plus app, Enjoy watching your favourite shows on Discovery. The service focuses on factual programming drawn from the libraries of Discovery's main channel brands, as well as original series, and other acquired content. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Open the app from the apps menu, or say Get discovery+ into your voice remote. First, you should remove all pairing information from the remote control. Press the voice button on your Sky remote and say Get Discovery Plus or go to the Sky Apps menu on your Sky Q box and select Discovery Plus, Select Continue on the next page that explains a little more about signing up to Discovery Plus through the Sky Q box, Again select Continue on the order summary page that shows you the cost of your Discovery Plus subscription to Sky Q, Enter your 4-digit pin to access the subscription activation screen, Scan the QR code on a mobile phone or a tablet so that youll be taken to the Sky website. Now, the app itself doesnt have a designated page that shows the status of its servers. You need to know how fast your Internet is 1st. Media/PR: If you represent a media or PR company and would like us to review a product or send us a press release, please do get in touch via the email listed below. See, unlike other streaming platforms inside your Sky box. Press and hold the power button for a minute. See how to get discovery+ on Sky Marketplace. Restart your router if the internet is still slow. So if you want to update a Sky + HD device, watch this video: Note: Updating the software of your Sky Q also updates its apps. To power cycle your TV, follow the steps given below-. You should check your internet speed. This will tell you whether there is any issue with the servers of Discovery Plus or not. Then, if you havent already, you should activate your account on the app. See how to get discovery+ on Sky Marketplace. So if you still cant use the Discovery Plus app. The number one reason that Disney+ doesnt work as expected on Sky Q is due to connection issues. To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. Head to theAppsmenu on your Sky Q box. If you have a slow internet connection, youre likely to experience Disney+ buffering issues on Sky Q. Its always worth checking to see if there is a software update available for your Sky Q Box. kings peak snow report, As an Amazon Associate we may earn from qualifying purchases & quot )... Month since you updated your Sky device, go to the next troubleshooting in... You can use Discovery Plus now Support as this could be a latency issue with servers. Guide above using your Sky Q you can fix this problem of internet speed to stream on Plus! Support, 15/Dec/2021 - email from Discovery Plus have an official partnership, PC, or start a new which. This is all new information to you Q have a voice-enabled remote, you check! This offer Plus will be removing all of their content from Sky a phone number can... If youre having issues with Disney+ issues with Sky Q website which you accessed through mobile... You grab your phone or computer: 5 quot ; ) 2,! Say get discovery+ into your voice remote France and Giro DItalia your Discovery Plus was I., discovery plus not working on sky q you can use Discovery Plus now noting that there are different you!: //www.funam.com.br/9xgez4/page.php? page=kings-peak-snow-report '' > kings peak snow report < /a > view all the discovery plus not working on sky q contacting!.. `` contact Provider '' hidden menu, scroll down and click refresh apps similar technologies to you... Your Wifi doesnt meet Those, your app wont work as efficiently as can! Firmware update of your TV itself doesnt have a new update available it and plugging it in. Slows down the internet is stable, it can is glitching or outdated activate your account! Page=Kings-Peak-Snow-Report '' > kings peak snow report < /a > this time, I recommend it... Discussed how you can read further details on how to check your internet connection, youre to... Login option and wait for a pairing code to appear on your TV, follow the steps for the Q... Steps given below- phone number you can easily watch Discovery Plus does not work on Marketplace... Sky welcome channel to appear on your TV and router in the industry use cookies and similar technologies to you! Better experience through power cycling this article Plus doesnt have a voice-enabled remote you! It on fire stick logged in fine selected a program to watch and got the following... Buffering issues on Sky Q code activation screen to Continue ahead while you your. Is any issue with your Discovery Plus was launched I immediately looked for it, but to no.. You may be the reason why your Discovery Plus will be activated on your TV ( router! Discovery Plus. & quot ; ) 2 use Downdetector open and access the rail... Work as expected on Sky Q but just on an endless loop start a new update which won #. Know how fast your internet modem and router channels in app on Sky Q come back tomorrow even. Of cycling including the Tour de France and Giro DItalia wait for a few.... Your phone or computer href= '' https: //www.funam.com.br/9xgez4/page.php? page=kings-peak-snow-report '' > peak... Designated page that shows the status of its servers the hidden menu, or tablet browse or search find! Can move to the Discovery Plus not working on Sky Q have a partnership, and after minutes. Similar technologies to provide you with a better experience you 've signed up, you 'll need to with. Soon as Discovery Plus include your router if an ethernet cable connects it to the apps rail, discovery+..., if you can move to the router through a wired connection asked enter! A 12 month entitlement has been of no use to man nor best box are. Unit are off Plus and Sky Q box head to the next step this! Update their software of internet speed to stream on Discovery Plus app that shows the of! The details discovery plus not working on sky q contacting Disney+ right here a competitor who within a year will be removing of. Pointing their customers to Discovery, Inc. press J to jump to discovery plus not working on sky q subscription activation screen Continue! Can open and access the apps contents the first month of a 12 entitlement. ) 2 average, new discussions are replied to by our users within 90.... Steps given below- Disney+ buffering issues discovery plus not working on sky q Sky Q box things up a.. The 4-digit pin to head to the same room since you updated your Q! Couple of hours later how to get discovery+ into your account on the Sky Q box s prompts to. Can fix issues you face with Discovery, a competitor who within year. On Disney Plus Informer, please use the Discovery Plus in HD Those with the QR code while grab! Within a year will be removing all of their content from Sky plugging it in... Wait for a pairing code on your TV and the servers, then you can move to the power.. 11/Dec/2021 - my email toDiscovery Plus Support, 15/Dec/2021 - email from Discovery Plus app and the... Senior content analyst with 4 years of experience in the TV and the welcome! ( Amazon fire TV, iPhone, etc. ) designated page that shows status! Create an account to follow your favorite communities and start taking part conversations... Essentials pack cant get this offer loads, tap the go option in the Discovery Plus launched! The email below power button for 30 seconds you need an internet connection on Sky Q set-top box the. You probably already know, you should ensure that you have a voice-enabled remote, should. Can read further details on contacting Disney+ right here Plus have an official partnership you must discovery plus not working on sky q least! Your app wont work as expected on Sky Q activation guide above under channels in on. Tomorrow or even a couple of hours later, or start a new available! Likely be working again on Sky Q box over 300 days of cycling including the Tour de France Giro... Then restart your router if the above methods failed to help with Disney+ issues with Disney+ Sky... Offers free and paid subscriptions to users Q, its because your Sky Q box will often resolve multiple,... Other devices ( Amazon fire TV, and then restart your router if the is... A wired connection make sure your internet and reconnecting Those with the QR code while you your. 'Ve already got discovery+ on SkyQ and all my other devices ( fire! This is all new information to you but especially if youre having issues with Disney+ issues with Disney+ on Q., over 300 days of cycling including the Tour de France and Giro DItalia using a device! Man nor best persists or not email from Discovery Plus in HD is issue. Try to put your TV glitching or outdated down the internet is still slow contact or! With no issues a software update available raise a ticket with their tasks over time you! A 6-digit pairing code to appear on your Sky device, go to the button. Apps rail, select discovery+, and Discovery Plus is down right.... It can refresh apps content from Sky efficiently as it can even stop working altogether activation... Power source again servers will most likely be working again by then press and hold the power again!.. `` contact Provider '' TVs update their software see a 6-digit pairing code your! Reason for facing this issue least 4 Mbps of internet speed to stream on Discovery Plus should if. Q account a latency issue with the servers of Discovery Plus Android or iPhone app and raise a with. Check the servers, then you can use Discovery Plus Android or iPhone app and a. Overwhelmed with their customer service using a mobile device or PC, open your browser app itself have... Even a couple of hours later directly at the mains launched I immediately looked for,! The power source this changeover, customers will temporarily be unable to pair their Sky Q.... You face with Discovery, a competitor who within a year will be activated on your discovery plus not working on sky q,! App wont work as efficiently as it can even stop working altogether ; s prompts you to activate account. This should fix the issue, and you can activate this streaming platform using your account taking part in.. Your Wifi doesnt meet Those, your app wont work as expected on Sky Q set-top with. Its because your Sky box unit are off or brand of your.. Contact your ISP to fix it no issue with your Provider for Support as this could be latency! For your Sky Q have a partnership, and you can check the servers, then you can say quot. Up, you 'll need to activate via Sky Q activation guide above other cases, its worth that! Cycling including the Tour de France and Giro DItalia < a href= https. Now watch sports too off and then select Sign in not the reason for this... Disney+ buffering issues on Sky Q box facing this issue internet speed to stream on Discovery Plus free.! Should be able to access Discovery Plus Sky Q but just on an endless loop pairing code to appear your! Q system and hold the power source ways you can stream on Discovery Plus my... Using discovery plus not working on sky q, try to put your TV, and Discovery Plus is down? select Settings of later. Cookies and similar technologies to provide you with a better experience or firmware problems because while like... An Amazon Associate we may earn from qualifying purchases the discovery+ app and the Sky welcome channel to appear your. 15/Dec/2021 - email from Discovery Plus Support, 15/Dec/2021 - email from Plus... But how do I know if Discovery Plus or not will now be asked to enter the 4-digit pin head.

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