When prompted, enter the username and password. A Microsoft Teams Room is a hardware solution that outfits your conference rooms or shared spaces to connect seamlessly to Teams meetings. The best way to see how Junxion Technology can help your business is to schedule a consultation. Appspace cloud servers by default retrieve time from an NTP server. Once you have entered the IP address into a web browser, you will be prompted to enter a username and password. In such event, you must immediately delete the Application. Change the Video Provider bar to Zoom Rooms. If your system uses a TC8 device, Poly strongly recommends updating your system to 3.1.0. Enter the MAC address that was previously noted (not case sensitive ) and click Ok.. Polycom default username and password (Web Administrator Setting) Dear Polycom, Polycom device for Video Conference already installed in my office. Poly Studio X-series device mode does not work properly when connected to ClickShare . I have asked the PIC that installed the Polycom, he said, he did not set any password. Users will love having the native Teams experience built right in. The first character is the current keypad output. This video covers how you can get Poly Studio X30 ready for Microsoft Teams (also applicable to Poly Studio X50), including the Teams touch console, from assigning Microsoft Teams Rooms license to a room, out-of-box setup, to signing into Microsoft Teams on the Poly Studio X device.Poly (Plantronics, Inc. formerly Plantronics and Polycom) creates premium audio and video products so you can have your best meeting anywhere, anytime, every time. Alphabet characters must be entered using lowercase letters, without any colons. An example of data being processed may be a unique identifier stored in a cookie. b)YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR MOBILE DEVICE, OR OTHER DEVICE, OR LOSS OF DATA THAT RESULTS FROM SUCH USE. Don't forget to hit the like button and subscribe to get notified for our next videos.Follow us:YouTube - https://bit.ly/3nwMRktLinkedIn - https://bit.ly/2XjXD2VFacebook - https://bit.ly/3kam1MY#poly, #StudioX50, #X50troubleshooting, #collaborationresolved, #resolve, #techtips, #troubleshooting, #polycom, #studioxseries, #2200-85970-001 Using the same password for admin on both sites (device and Lens), the first time i was using the default on the device. Poly's obligation under this Limited Warranty to repair or replace products that manifest a defect in materials or workmanship ceases upon the expiration of the Warranty Period. Now, i can administrate something over Lens, but he does not let me login anymore from local (Webbrowser) or on the device it self. Turn on your TC8 Tablet and allow it to pair with the Studio X50. The default password is the Last 6 digits of the device's serial number. Poly may repair or replace products under this Limited Warranty: (a) with new or reconditioned products, parts, or components, or (b) with a similar Poly product if the eligible product under this Limited Warranty has been discontinued. These Terms and Conditions will continue to apply until terminated by either you or TheCompany as set forth below. Experience full board-room quality stereo audio, advanced camera capabilities, dual monitor support and wireless content sharing that you can fling your content onto in seconds, all in one sleek . An external pc is not needed as it functions as a native Zoom or Microsoft Teams solution for the conference room. For more information about installing, configuring, and, administering Poly/Polycom products or services, go to, Plantronics, Inc. (Poly formerly Plantronics and Polycom), 2019 Plantronics, Inc. All rights reserved. To change provider, we need to log on to a web-based panel of this device, log on with admin username and password which is the last 6 digits of the serial number to IP address of Poly device. Find the phones MAC address. Now you can pair your x50 to your Zoom Rooms account. In this article we will walk you through how to set up the Poly Studio X50 and TC8 Touch Controller as a Microsoft Teams Room System. CX-30 occasionally wakes up out of ECO standby when connected to a Poly Studio X in Zoom room mode This has been fixed with the 2.10 release. The term of the Limited Warranty begins from the date of purchase by the original end user customer. 1) products that are not manufactured by or on behalf of Poly; 2) products purchased from anyone other than from Poly, a Poly affiliated company or a Poly authorized reseller; 3) products purchased through online auctions and second-hand products; 4) products that are operated in combination with software, peripheral or ancillary equipment such as but not limited to batteries, chargers, adapters, headsets, connector cables, and power supplies ("Ancillary Equipment") not furnished or otherwise certified by Poly for use with the Poly products or any damage to the Poly products or Ancillary Equipment as a result of such use; 5) Unauthorized use of common carrier communication services provided by another company/third party accessed through the product; 6) damage caused by (a) accident, fire, misuse, neglect, unusual physical or electrical stress, liquid ingress or modification; (b) improper or unauthorized installation, wiring, repair, testing; or (c) use of the product outside Poly published guidelines; 7) instances in which someone other than Poly (or its authorized service centers) tests, alters, modifies or services the products in any way; 8) products that have (a) serial numbers or date tags that have been removed or altered, or (b) nonconforming or non-Poly housings or parts; and. Poly G7500, Poly Studio X50, and Poly Studio X30 Getting Help For more information about installing, configuring, and administering Poly/Polycom products or services, go to . This happend on both devices. SOME STATES AND COUNTRIES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. No warranty is made that any software provided by Poly will meet your requirements or will work in combination with any hardware or applications software products provided by third parties, that the operation of the software will be uninterrupted or error free, or that defects in the software will be corrected. FOR CONSUMER TRANSACTIONS, THE LIMITED WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY BUT ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. I was including for a test two Poly Trio 8800 into Poly Lens. Note: This procedure currently applies to G7500, Studio X30, Studio X50, and Studio X70. You can find our knowledge base articles, ask a question, receive service over the Internet or speak directly to a representative via www.poly.com/support/. Partner mode (101 pages) . Additional Poly office locations and contacts can be found at www.poly.com or in Australia by calling (toll free) 1-800-725-598. Poly, the propeller. Learn More >>, Your email address will not be published. Step 4: Set up the Poly Studio X50 as a Microsoft Teams Rooms System. 7 0. berlin-admin / pioneer (131) 06/17/2022, 12:06 pm. Sign in to the Zoom web portal with credentials that have the Zoom Rooms privilege. Password: last 6 characters of your Poly X30 or Poly X50 serial number. This Limited Warranty covers Poly products purchased in original Poly packaging. Can you tell me the default username and password? Note: See my attachment for more detail visualization. Polycom default username and password (Web Administrator Setting), Re: Polycom default username and password (Web Administrator Setting). The dated sales receipt showing the date of purchase is the proof of purchase. This can also be found in the device's settings. You can onboard (add) a video that is shipped with software version 3.2 or later with the following procedure. Neither you nor The Company are permitted to delegate their responsibilities or obligations under these Terms and Conditions without the prior written approval of the other party. To set up the device as a Teams Rooms System, you will need to type the devices IP address on the web browser of a device that is connected to the same network as the Poly Studio X50 and TC8. The warranty terms (including those stated here), service availability, and service response times may vary based on the country or region. With the Poly TC8 touch console, you will have the full meeting control within arm's reach. I recently created my first Teams Room and licensed the resource with the Microsoft Teams Rooms Pro and Microsoft Teams Domestic Calling Plan (and assigned the number, established E911 address, etc.). Turn on your TC8 Tablet and allow it to pair with the Studio X50. You are responsible for shipping charges, insurance, and other transportation-related expenses incurred when returning products to Poly. The original end user customer who purchased a Poly product. By downloading any Plantronics, Inc. (here after referred to as "The Company") application, installing or using this application or any portion thereof ("Application"), you agree to the following terms and conditions (the "Terms and Conditions"). If you purchased your Product in New Zealand for the purposes of a business, you acknowledge and agree that the New Zealand Consumer Guarantees Act does not apply. Manage Settings The buttons must be held down for a short while before a password prompt appears. As of August 29, 2022, HP Inc. completed the acquisition of Poly. For HP product support, please visit the HP Customer Support site. The period of coverage varies by product and is generally 1, 2 or 3 years; consult your original Poly product packaging or user information provided by Poly at the time of purchase for the warranty term specific to your product or online at www.poly.com/support/ ("Warranty Period"). THIS LIMITED WARRANTY GIVES YOU SPECIFIC RIGHTS. Microsoft Teams Rooms is simple to deploy and easy to manage with a user-friendly one touch experience. POLY MAKES NO OTHER EXPRESS WARRANTY WHETHER WRITTEN OR ORAL AND POLY EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY. The default password for the Poly Studio USB is: Polycom12#$ After that, a new password must be created. When the phone is turned on (you have roughly 6 to 8 seconds to do this step): When using a SoundPoint IP 320, 321, 330, 331, 335, 430, or 450, simultaneously press and hold the numbers 1, 3, 5, and 7 on the dial pad. If you are adding more than one rooms, click. No matter the size of your room or the workstyle of your team members, there is a Microsoft Teams Room device to empower your team to collaborate better. Eventually it turns to work correctly. Users will love having the native Teams experience built right in. There are two typing modes on VVX models: Allow the phone to boot normally. Nothing in this warranty modifies or excludes your legal rights under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act. . The device is now registered in Poly Lens. These laws include restrictions on destinations, end users, and end use. b)You may not use the Application in any manner that could damage, disable, overburden, or impair the Application (or servers or networks connected to the Application), nor may you use the Application in any manner that could interfere with any other party's use and enjoyment of the Application (or servers or networks connected to the Application). . **Welcome to our Resolve Tech Tips Video Series**Today we will be explaining all the options to factory reset the Poly Studio X50 part 2200-85970-001-Option 1: Factory reset from the Web interface 00:31-Option 2:Factory reset with the pinhole method 03:00-Option 3:Factory reset from the on-screen display (TC8 part 2200-30760-001) 05:18***Please note that this video also applies for all these Poly Studio X50 units:BASE UNIT:-X50 with TC8 Controller 2200-86270-001TEAMS PRESET UNIT:-X50 Base Unit 6230-86760-001 -X50 with Bluetooth Remote 6230-86765-001 -X50 with TC8 Controller 6230-86770-001 ZOOM PRESET UNIT: -X50 Base Unit 6230-86500-001 -X50 with TC8 Controller 6230-86510-001 STARLEAF PRESET UNIT:-X50 with TC8 Controller 6230-86875-001 GO TO ROOM PRESET UNIT:-X50 with TC8 Controller 6230-86915-001 RING CENTRAL PRESET UNIT:-X50 with TC8 Controller 6230-86965-001 DIALPAD PRESET UNIT:-X50 Base Unit 6230-87428-001 -X50 with TC8 Controller 6230-87280-001Resolve Collaboration Service is the second largest Poly re-seller in Canada and has been a Poly Partner for well over 10 years.Visit our website and eCommerce at https://www.resolvecollaboration.comBook a free consult with one of our Experts ! 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