Celebrity welcomes guests with disabilities and special needs, and we will provide reasonable and appropriate assistance. You may purchase a Drink Package up to 72 hours before you sail, online at Celebrity Cruises Cruise Planner. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. How do I make sure my mobility equipment wont be too big or too heavy for the excursion? Yes, we are able to send the bag tags electronically, so guests can print as many as theyd like prior to joining the ship. Vistadome and Belmond Hiram Bingham train service to and from Machu Picchu, the Lost City of the Incas. Celebrity has closed-circuit television cameras located in hundreds of strategic, public locations throughout the ship but not in private staterooms, public restrooms or private spa areas. *Available on Edge Series and Revolutionized ships. Do any of the Suites receive complimentary access to the SEA Thermal suite or Persian Garden i.e. Yes, guests can use their existing OBC towards all pre-cruise purchase products. Just sign in, select your cruise, and tap on the check-in button. On the other hand, they can attend the ceremony, and then disembark before the cruise sets sail. Can I link multiple staterooms under one photo package? Starting from $419 USD. for Cancer, an oncology massage, in addition to traditional services; body polishes, wraps and detoxes; acupuncture treatments and a comprehensive pain management menu; and a suite of fitness classes from High Intensity Interval Training and LIT Bungee Fit to Yoga and RYDE Indoor Cycling. Celebrity Cruises requires that all guests travel with a passport that is valid for at least six (6) months beyond the end of their cruise. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. The $79.50 hold is the maximum that will be held. The call rings through to the designated department onboard (Radio Station or Purser Desk). The most important thing for you to know is that the Galapagos Islands must be seen as a whole destination rather than where they will be in the morning versus the afternoon. For example: If a guest orders a $19 cocktail, a $2.00 + 20% gratuity charge will appear on their SeaPass account. In-app purchases available. Whatever you do, don't wait until the last minute. This tour accommodates between 15 - 45 guests. Ships' Registry: Malta and Ecuador. *App not available on Celebrity Flora, Celebrity Xploration or Celebrity Xpedition. It comes with a comprehensive schedule that lists when and where every activity, seminar, and show is taking place, plus the opening hours for restaurants, lounges, the spa, and the Fun Factory. The tour guides conducting these accessible tours have several years of experience in touring with limited mobility guests and their families. Top excursions that are still available on embarkation day will likely fill up soon after the ship sets sail as cruisers learn more about the different ports of call in informational seminars that are conducted the first couple days of the cruise. Ive just booked our first Celebrity Cruise on Beyond in July. Activities start coming together a couple of weeks before your cruise, so check back as your voyage nears. You may approach them when you see them around the ship. They also give instructions about what to do IE fill out the customs form etc. Please notify us at least 60 days prior to sailing. A Guest Conduct Policy warning will be issued and guests may be subject to disembarkation at their own expense for onboard drone usage. Just follow the guides you see during the check-in process. You can find out information about your cruise in the Celebrity Cruises app by browsing to and selecting a reservation, and then tapping the ship icon or calendar icon at the top of the screen. Just make sure you properly insert your SeaPass card into a slot machine card reader or present it to a table games employee so we can capture your play. If youre cruising from Miami (or another sun-soaked embarkation port), you dont want to miss out on pool time because you dont have your suit with you. The Retreat Concierge and/or Retreat attendants can assist you once onboard. AquaClass guests receive complimentary access to the Persian Garden (available on Millennium Series & Solstice Series) and SEA Thermal Suite (available on Edge Series), the spa relaxation lounge, dining in Blu Restaurant, and a personal Spa Concierge. You can also download the app at no charge onboard. It's all part of our commitment to innovation and continuous improvement in every aspect of our business. As for the show? The Retreat experience begins the moment guests contact The Retreat team of concierges. Yes, the Photo Team onboard will be more than happy to provide a VAT refund receipt to qualifying guests that reside outside of the European Union. You can get a great offer on a massage, facial, body wrap, and other spa treatments on embarkation day at the onboard spa. Is there priority disembarkation for suite guests? However, if visiting non-Schengen countries, such as Bulgaria, Croatia, Cyprus or Romania, different rules will apply. Tier points have no cash value and are different from Redeemable Points. Sail | October 2023. These appropriate valid travel documents such as passports, visas, inoculation certificate and family legal documents are required for boarding and re-entry into the United States and other countries. All responses will remain strictly confidential. We do not require guests with disabilities to travel with another person as a condition for traveling on our ships. Service was friendly and nearly flawless, with constant expressions of how much we, the passengers, were missed. You can use the app onboard at no charge by connecting to your ship's guest Wi-Fi network. How many Captains Club points will I receive when purchasing a Suite on Celebrity Cruises? One of the benefits of app check-in is that your arrival time is listed on your mobile Xpress Pass. How can the guide assist me with my mobility needs? Rob and I just squirmed in our seats. It takes approximately 10-15 minutes to answer all questions in the survey. It can be professionally proctored . Zenith - 20%. Message or video chat with your friends and family, browse the web, send emails even with larger files attached, and post on social media to your hearts content. This policy is continually re-evaluated, and any updates will be shared with guests. The Photo Book is horizontally orientated and measures 11 x 8.5 with typically 2 photos per page. 1. We would be pleased to provide you with a copy of your SeaPassaccount statement. Cloud downloading is a simple and convenient way for you to download and make final selections of your purchased digital photos online after the cruise. For countries currently listed on the U.S. Government website that are participating in the Visa Waiver Program, please visit the Guests who apply electronically will be required to present their ESTA authorization approval receipt in order to board the vessel on applicable voyages. Feel free to request a CRO at our pier check-in counters at all U.S. ports of departure or at the Guest Relations desk onboard our ships. If you would like to still wear a tuxedo or formal gown on Evening Chic nights, you absolutely should. For the latest visa, passport and health advice for your travel destinations, please see section 2.6 and 2.7 of ourbooking conditions. Round-trip airfare Quito/Baltra/Quito, from Quito to Lima, and round-trip Lima to Cuzco. You will earn the tier credit for the brand you are sailing as long as you are a member of that brand's loyalty program. Ooops! Take advantage of our Oceanview Caf or specialty restaurants on board. Are gratuities included in the Celebrity Cruises Drink Package cost? I'm sad to report that it's now the eighth day, disembarkation day, which means I'm no longer onboard Celebrity Millennium. :), I sail solo so there is never anyone else to worry about;), We need you to give us lessons. Required travel documents for Domestic Sailings > Passport Requirements A valid passport is a requirement for air travel to/from Canada, Mexico, the Caribbean and Bermuda. The accessible shore excursions use specialized vehicles equipped with either a ramp or lift for easy wheelchair access. On some cruises/Cruisetours, infants must be 12 months old. Slower pace Ruby, Sapphire and Amethyst guests now have the ability to earn up to $10,000 in free slot play or table promo chips. Service times vary based on itinerary. See full terms & conditions. Can he keep his own luggage so he if off and straight into a taxi ? If I dont know my loyalty number, can I look it up in the Celebrity Cruises app? There will be times that this five hours gives you a ton of extra time. All discounts remain the same for pre-cruise purchases and onboard purchases. What Is Included In The 10-Night Or Longer Cruisetour Packages? UK & Ireland guestsFor all standard cruise only and standard fly/cruise package bookings made with us, guests must pay a non-refundable deposit of 150 per person. For cruise-only sailings of 5 nights or less the deposit is reduced to 75 per person (or full payment if booking within 56 days of departure.). How do I know which fields are mandatory when checking in on the app? Actually, 10, Oh, yes you can eat breakfast first. The benefits of the two programs will stay independent, and the number of sailings a member accrues on each brand will not be combined. Please note that prices are subject to change and can vary by ship and sail date. We have been In a lot of countries and India, by far, was the most difficult. Disembarkation. If you are prone to motion sickness, we recommend you reach out to you doctor. At this time, no inoculations are required for US, Canadian, and UK citizens. To celebrate this notable milestone, under the RCL Cares Program, the Royal Caribbean Group is offering to protect the deposits of guests who were originally booked on Crystal Endeavor and make a new booking on one of our global brands Royal Caribbean International, Celebrity Cruises and Silversea Cruises. What if I dont see all of my photos when I get home? Guests 16 years of age and older will have full gym access between 6am to 10pm daily as well as a diverse range of complimentary fitness classes. Which itineraries are applicable forAll Included? My wife and I are in the same boat (snicker) as our flight from SJU is around 3:00. They will give you a time and location to assemble in the morning. Celebrity Cruises will not collect or retain any portion of this payment. Exceptional service will make you feel pampered, whether that's dark chocolate on your pillow nightly or a well-earned massage at the spa. Please make sure you know your stateroom number and room location. Request assistance once you arrive at the pier or contact us prior to your cruise so we may prioritize your assistance. While checking in online, you can provide all the information needed to expedite your time at the port so you can get on your ship faster. Youll not only receive our lowest airfare guarantee (lowest airfare guarantee only available to North America guests), but youll also have the flexibility to choose your favorite airline and flights, receive round-the-clock support throughout your entire vacation, and enjoy the peace of mind of knowing that youll get to your shipno matter what. Say goodbye to Formal Night, and hello to Evening Chic. a letter from a doctor etc.). There are plenty of lounges one can wait in until disembarkation. Check the date your passport expires. A woman who claimed she was falsely imprisoned after making a comment about suicide while on board a cruise ship has lost her High Court action. The itineraries are always subject to change based on the parks decisions but mostly stay the same. During the screening process, we ensure the correct procedures are followed and adhere to the Healthy Sail Panel recommended procedures. assisting with eating, dressing, toileting or lifting) ,guests requiring assistance with these functions should consider these needs when making a booking. How much does the Celebrity Cruises app cost? If you are a Captain's Club member but not a member of the Crown & Anchor Society, and plan on sailing with Royal Caribbean, or you are a Crown & Anchor member but not a Captain's Club member and plan on sailing with Celebrity Cruises, please call the Captains Club at 1-844-418-6824 if within the U.S. orcontact your International Office or Representativeif outside the U.S. to enroll in the equivalent tier. Shorter walking distances A small backpack to carry water and other essentials. You can visit our Drink Package section or if you are booked, visit the Cruise Planner for more information and to pre-purchase. Spa guests must be 18 years of age or older to experience spa services and the SEA Thermal Suite. Can I use my Specialty Dining Package the evening of embarkation day? Do I have an option to upload a photo from my mobile device in addition to taking a photo? In the interim we will be happy to assist you directly from the Blue Chip Club Office atBLUECHIPCLUB@CELEBRITY.COM, or 866-461-7170 Mondaythrough Friday from 9am 7pm est. I currently work onboard as a Jr. All travelers, including children, require a valid passport. However, it's important that you leave yourself a cushion should anything go wrong. We encourage you to notify us of your needs at time of booking but no later than 30 days prior to sailing. Just about all sailings will require some combination of vaccinations and testing. This exciting option can be purchased onboard and is available only on cruises that sail roundtrip from Port Everglades, and a handful of European ports. Discounts can be used as many times as desired throughout the sailing, discount varies by tier: Teens can select a service from our Teen and Kid menu. Our team of cruise consultants and support staff, based in Central California, counts nearly a century of combined talent, knowledge, and enthusiasm in the travel industry. Guests that require to remain seated on the device to board the vehicle must also provide the Combined Height and Combined Weight. Can I expect the massive cattle call, with no staff to be found, getting off. Read more about the Emmy Award-winning food personality and what she is looking forward to aboard Vista. The ships do not have elevators or accessible staterooms. WillAll Includedbe combinable with the Move Up program? Just remember you have to be connected to the ship's guest Wi-Fi network and invite people to chat. (Excluding Galapagos itineraries) Seeourlatest cruise deals here. Celebrity Cruises requires that all guests travel with a passport that is valid for at least six (6) months beyond the end of their cruise. Get chic. Disembark Time? What items are provided for guests using the SEA Thermal Suite? We promise not to solicit your information to anyone! Please note, the amendment fee is a non-refundable amount, which will be included in any cancellation charges as detailed in section 1.10 above. Most time is spent in the calm protected waters of coves in and around the islands where the waters are more still. In order to provide specialized support, specific to your purchase, please locate the corresponding vendor information below. Copyright 2023 CruiseExperts.com, All rights reserved. All guests are provided a consultation form prior to their treatment. We had a leisurely breakfast that morning. Because you may be waiting for your luggage to be returned to you, some people pack an extra outfit in their carry-on to change into for lunch or dinner. The Blue Chip Club offers a variety of benefits ranging from a personal land-based coordinator to assist you with any bookings, to onboard benefits, including free slot play/table promo chips, the ability to use your earnedcasino cruisepoints for food and beverages or at The Spa, as well as many others. If your cruise line has an app that works on your vessel, download it pre-cruise, and make sure your reservation is linked. Dont want to spend any time unpacking? Dedicated smoking areas are available onboard. Just follow the guidelines youll see when you're checking in: No hats, no angle shots, no closing your eyes, nobody else in the photo, and smile. Do the Non-Refundable Fares apply to new bookings made inside final payment? *The Retreat Sundeck is only available on Edge Series and Revolutionized ships. Additional items such as beverages, supplements, food and wine pairings, and gratuities are not included. Only available on Celebrity Flora, Celebrity Xploration or Celebrity Xpedition Suite on Celebrity Cruises will collect... Conducting these accessible tours have several years of experience in touring with limited guests. Be connected to the Healthy sail Panel recommended procedures that will be held Emmy food. Onboard ( Radio Station or Purser Desk ) visa, passport and health advice your. Panel recommended procedures onboard purchases hello to Evening Chic getting off all part of our to. Room location Galapagos itineraries ) Seeourlatest cruise deals here reasonable and appropriate.! Excursions use specialized vehicles equipped with either a ramp or lift for easy access... 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