Wow! Coupon used: 0 times The products cost me approx $20.00. As of this writing nine have died. The 3 rabbit snails that arrived alive had very poor quality shells, which says poor diet and care. 5 1 0. They are very reliable. liveaquaria.com This is what's in store for you this week. Thank you guys. Shop today and get free shipping on qualifying orders! Should have looked at the company's reviews online before using them. If they send you dead fish, they should replace them, and cover shipping. Here is my not so great first time ordering from liveaquaria. If you like this video or . Copy Code CODE 30% Off LiveAquaria Promo Code: Get an Extra 30% Off (Slowmoving Tetras) Used 16 times. Was told I was getting one of the fish in my order on a Friday, nope never came. So I paid 150$ for 3 fish and some shrimp and they only sent me 2 fish and the shrimp and said they shipped it all. The one order I did receive was not like the WYSIWG. No refund issued. . Can I do -5 stars? Guide to setup a Quarantine Tank (QT). Horrible company. 2. Shop LiveAquaria for one of the largest selections of captive-bred and aqua cultured aquatic life in the industry. So guess what 6 fish get to die because live aquaria are pieces of sh. Recently their website has become very very non-responsive as if it has been moved to a much smaller computer. Happy shopping Click here to get notifications about new complaints of LiveAquaria. An extension of 1 day! What made you choose liveaquaria over similar businesses? They sold me sick aquatic species that all died within a week and killed other fish already in my tank. Reply Quote. I was understanding at first but when I emailed there customer service they responded they needed picture proof I gave it to them immediately and they did not respond for 4 days. Hey again guys. I would say that about 60% of my orders actually arrived alive. I rearrange my day to make sure I can be there when the fish are delivered, and meet the carrier at the door. We appreciate your trust and loyalty to LiveAquaria!Cindy S. Kinda been a random level of quality each time i order from here, but this last time they seemed to get it together for the most part. LiveAquaria Reviews | Read Customer Service Reviews of www.liveaquaria.com Food, Beverages & Tobacco Meat, Seafood & Eggs Aquaculture Farm LiveAquaria LiveAquaria Reviews 44 Bad 1.5 VERIFIED COMPANY www.liveaquaria.com Visit this website Write a review : AM Angela Monaghan US 4 days ago Spent $150+ on dead fish Spent $150+ and all arrived DOA. i had been wanting to get one for a while and had a hard time finding one. I finally had to get ready to go to work and the driver showed up while I was in the shower and called me. "Thank you for the photos with measurement. Want to grow your business and reach a wider audience? I hope. That should have been my first clue to not purchase from liveaquaria. Good morning @Bigdubb. The Fora platform includes forum software by XenForo. We think it speaks to the leadership of LiveAquaria director Kevin Kohen that the company has remained such a beloved brand in the American reef aquarium community since 2000. Our most recent SweetPaw promo code was added on Feb 22, 2023. Beware - scam!!! Wanna read the non-biased www.liveaquaria.com review? Delivery on time, packaged with care. Hi Jim. It increases the temperature of water rapidly, so first, prepare it and then add reef animals in the water. Go local. Can't review the fish, never got it. Competitor Discount Codes: Get Up To $200 Off With These YourPetProducts Competitor Coupons for Pet Supplies (March 2023) See Competitor Codes. Messed up two orders, then, when I canceled they said it would be 3-5 days for the charge to come off. 3/11/19 Update of My Review: So that $10 credit will just sit there. I havent bought any livestock. I bought five Shubunkins for my pond. This is a tough lesson to learn. Between the $30 shipping and $10 box charge, that leaves $35 in credit to a company I no longer trust to send me live fish. They gave me a store credit of $10. You are using an out of date browser. Someone messed up. Good morning Austin. Find out how we combat fake reviews. *FREE SHIPPING on qualifying aquatic life orders $229 and up. Our apologies it is the correct size." Not happy with this company. View Newsletter Codes. To create a natural-looking garden aquarium, add a diverse variety of plant species. Its just guppies folks. Great verity ..website a little confuting..couldnt get store credit. They simply shipped the fish. Looked a little sickly. Could not recommend them higher. We hope to see you shopping at LiveAquaria once again! I decided to try one more time and guess what yet again. It can be used on a big variety of items. They used to be highly reliable, tops. Submit a complaint and get your issue resolved. I don't believe they were only in their bags for 24 hours. Most of Liveaquaria.com stuff is shipped to you straight from a very large wholesaler. The two week guarantee is huge, and they have honored it in my experience. Come join the discussion about flora, health, behavior, housing, adopting, care, classifieds, and more! Their used to be pages of stock per species but now it is a 80% page and . Feels live I've been posting here every day but I am learning a ton, so thanks for putting up with me! We appreciate your incredibly positive feedback! Overall extremely disappointed and will not shop here again. I got a wasted Xmas eve that I should have been spending with my family. As new marine aquarium hobbyist, I took the advice from a popular YouTube influencer. I am not finding any submitted claims of losses, however, these would not have been approved as you initiated a chargeback for the entire amount of the order. When it came in as a 2" fish I called and complained. Not valid in combination with any other offers. I ordered 10 blue rams, they sent me 10 gold rams. Find both the highest-quality aquatic life AND aquarium supplies for purchase at one convenient online location. So I am now banned from buying from their site and I never got my money back or any of the credits from all the dead fish. Have you tried www.aquabid.com? They didn't label the type of fish correctly on the bags so ill just have to see if they grow up healthy if I have the right fish and last but no least they didn't send me a expensive fish i paid for and said they did. https://www.facebook.com/profile.php?id=100088998683369. This time I just got a message from FedEx that they were not able to deliver and no one was home. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. It is ealthy, just what I ordered and AWESOME. I just ordered some guppies(yes, I paid $60!) Also bought five Ryukins for my tank. Reactions: Tahoe61, sfin52 and Why-Me. The quality of livestock and the knowledge and experience of the people from Live Aquaria did not change, they just got bought buy a huge corporation that saw the value in the smaller one. They pack fish securely and ship quickly, and they stand by their product. They are saying because their web descriptions says colors may vary they sent me the right guppies. Good afternoon Louis, SoI thought I'd give them another chance. Regardless of level of experience, we always recommend quarantining any new arrivals. Privacy Policy. I got a wasted Xmas eve that I should have been spending with my family. Never bought livestock from anywhere but the LFS was wondering if someone could share their experiences good/bad or if there are other cites that someone would recommend instead. I called back and was given a completely different story. If you have been looking for information on introducing plants to your freshwater aquarium, be sure to check out our archive of articles covering such helpful topics as: care and maintenance of your planted tank, recommendations on plants for low-light aquariums, and even a step-by-step guide on how to set up a planted aquarium. The one thing I will say, is that they used to be one of the best places online to get aquarium livestock and I was about to purchase some freshwater fish and plants from them, (this was many years ago and I did not have Saltwater tanks) but they had just been bought out by Petco at the time and there was some growing pains while the two companies merged and there were many bad reviews so I decided not to purchase anything from them at that time. Guess who just set up a 300 gallon reef and will NEVER do business with live aquaria again? Like $100-$150 then free shipping would be more manageable. Live Aquarian was the live fish component of the company, that remained in effect after the Dr's closed business about 5 years ago. Update: 15 hours ago . Ill leave it at only 4 stars hoping they take care of the other issues and hoping it was two unique FAILURES on their part. Best Discount Today: $200 off. Is this your brand on Milled? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I spoke with a rep asking what the status on my order was and they had canceled it without notifying me a couple days prior. 1. the customer service representative was not helpful about the next day delivery. I would not even think of buying fish anywhere else. It was a absolute terrible experience buying from liveaquaria.com, Tip for consumers:buy from another website or a local fish store don't let live aquaria take your money and put you under a bunch of stress its not worth it, Products used:I bought 3 fish and some shrimp only received 2 fish and there customer service is super slow and rude. Not just dead, largely decayed. Quarantined. All looked extremely healthy and never had an issue with any of the fish I've ordered. I was sent RED tux guppies. I'm reading reviews for bluegrassaquatics and a lot of the reviews are pretty bad just so you know, they have a $30 minimum and $30 shipping, so you will be spending at least $60 . We also propagate a fine selection of our own corals at our LiveAquaria Coral Farm & Aquatic Life Facility in Rhinelander, Wisconsin. Ensure that both pectoral and pelvic fins are the same size and shape, although Koi can have different shapes and sizes of pectoral fins in particular, both should be the same regardless of the shape or size.Also check that the upper and lower lobes of the tail fins are the same size and not damaged or frayed. It makes you wonder what is going on. Last Coupon Added: -. Alt Style Clothing coupon Additional 15% Off Sitewide. Thank you for allowing us the opportunity to respond. Guess who just set up a 300 gallon reef and will NEVER do business with live aquaria again? Setting up your home aquarium is a satisfying experience. Email Us. They have always honored the guarantee on DOAs and even a fish that died a few days in and I forgot to send the pic until day 14. I was waiting. I was home. Don't buy from Live Aquaria unless you plan to quarantine! I was contacted by a very helpful service rep (Eric) who offered to assist with the issue noted in original review. Didn't know that was a thing. or that What is a good place to order fish online? . I was told that the order had been cancelled and my Paypal account would be credited. Good afternoon Mr Dobe. This week was my 72nd order relating to my saltwater tanks. LiveAquaria is one of the oldest online marine aquarium livestock companies that has been setting the bar in the United States for over twenty years. We are very sorry to hear of your dissatisfaction. I started to use Liveaquaria because I liked the convenience of not having to spend time driving around to different pet shops looking for specimens. The water my fish arrived in smelled putrid. Listed above are best LiveAquaria bargains over the web. The company does not stand by their refund policy. It is now 3 days later! I was basically told too bad and to dump antibiotic in tank and its as n expert fish. Is it temp staffing due to covid-19 or is there a more serious issue? They will send you a frag plug with a pebble glued to it. They sent me over $200 of dead items that arrived a day late and on Xmas Eve. You may as well throw away your money if you order from them, because they sell sick fish and charge an enormous amount for shipping. The box was wet inside.Keep my money Liveaquaria for the second timeU will never get my money again. Two weeks no answer. All my previous deliveries were just left on my front porch for me so I don't understand why this guy couldn't do the same thing. I've ordered multiple times and it's always been a pleasure. LiveAquaria is your single destination for all things aquatic. They still advertise the same fish they say they don't have! Liveaquaria.com is by far the best place online or in stores to buy livestock! well worth it in my experience. An angelfish requires a lot of water and should be fed . BIRDEYE FOR BUSINESSES This profile is powered by Birdeye. They canceled my order because they said there was a error on the fish pricing. 2nd fish died. Ordered abunch of different tetras, all of my black neon tetras arrived with ich and two already dead in the bag, two loaches died and abunch more from them didn't make, only ended up getting refunded 9$ worst place possible to order your fish they're owned by petco so realize where you're ordering from. Not what I ordered, but okay I'll keep them. they are probably a reliable company. or, you could shop in their diver's den, which is a bit more expensive, but they really have some great fish and coral to chose from. Wotn honor store credit. 4/6 were dead when I unboxed them. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. LiveAquaria is the best around. The blue angelfish (Pomacanthus xanthometopon) is a marine angelfish of the family Pomacanthidae found in the Indo-Pacific region. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I received the sick fish YESTERDAY! Up to 20% off + Free P&P on Jack Wattley Discus products. The receptionist is extremely rude, and their return policy is horrible. Please reach out to the customer service team, we would be happy to talk through your concerns and reach a resolution with you. NEW Weekly Specials - Up to 30% Off Shop now ; DIVER'S DEN WYSIWYG Store - 100's of NEW Aquatic Life Added Daily! They sent me 10 snails 2 so dead they dissolved in the bag and nearly killed the others. We would like an opportunity to resolve if you will please PM me your email address or order information. I want to order cichlids because What site can I order fish off of? So I have now missed two mornings of work and paid FedEx and Liveaquaria over $70 for 9 mollies. Have a good day! I isolated and medicated them. The Best Tour of LiveAquaria Youll Ever See. LiveAquaria offers you the best shopping experience possible with a trusted selection of freshwater and marine fish, corals, reef rock, invertebrates, live plants, AND quality aquarium supplies. Today I am sad to report that all of my fish have died due to a severely infected fish I received from them. Five years ago LiveAquaria was acquired by PetCo as part of the Drs. This was the response: I will never even consider purchasing from Live Aquaria again. Two died on second day of quarantine and got a refund for them. Location. The checkout experience is a little clunky and could be updated. Terms of Use, They responded that they will look into it and bare with them during Covid. They got MY money. Last review for liveaquaria because I will nevaaa buy from them again.The fish came from 3 different placesok that's fine but out of the 4 boxes I got one had my Convic Tang. Tropical Fish International (TFI) is a large wholesaler of livestock with its main operations located south of Los Angeles in Gardena California. Angelfish were canceled-no big deal. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Beware. Good morning Kara, We apologize for your dissatisfaction with your order. It's getting cold, so I'd like to have a rough idea when they are shipped. Placing some shorter plants in back helps create the illusion of depth, like a tree viewed in the distance. BUYER BE WARE". LiveAquaria is the largest online shop for all of your fish needs. Quick Answer : Is LiveAquaria a good site? Another awesome order from L.A. We would appreciate the opportunity to reach a satisfactory resolution. If its a hard to keep species I try to get it from Divers Den as its already been acclimated a bit and hopefully been eating. Location, Definitely a great experience. No. Ive never done that before. There are many factors that effect livestock availability and its unfortunate when order delays occur. I paid for a medium sized fish and received a small saltwater butterfly fish that would never eat and eventually diedgoodby $70! It goes against our guidelines to offer incentives for reviews. If I could give negative stars I would. Your LFS isnt going to compete in selection with a huge wholesaler no matter how good they are. However, the pandas were delayed. About Planet Bee: Planet Bee Foundation is a California Bay Area nonprofit on a mission to change the world - one bee and one student at a time!They are dedicated to inspiring a green minded generation through environmental stewardship by working with schools, nonprofits, summer camps, environmental centers, community gardens and businesses to build long lasting care of the struggling honey . I take some responsibility for not having done more research but I am posting this for other current and future hobbyist so that they don't go through the heartache I have had to go through. The visual effect is lush and beautiful. LiveAquaria is your single destination for all things aquatic. reply #6 Guest 6 years ago Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Please send us your order details so we can get to the bottom of your concerns. Tetra bag leaked in box, but they were alive-we'll see. , housing, adopting, care, classifieds, and they stand by their refund.. Took the advice from a popular YouTube influencer came in as a 2 fish... Stand by their refund policy team, we always recommend quarantining any new is liveaquaria good! Requires a lot of water rapidly, so I have now missed two mornings of work and paid FedEx LiveAquaria!, adopting, care, classifieds, and meet the carrier at the company 's reviews online before them! Told I was in the distance PetCo as part of the largest selections of captive-bred and aqua cultured life! Fish anywhere else and eventually diedgoodby $ 70 for 9 mollies order cichlids what! Feb 22, 2023 great verity.. website a little clunky and could updated. 'D like to have a rough idea when they are, they should replace them, and shipping. Pebble glued to it had been wanting to get notifications about new complaints LiveAquaria. Prepare it and bare with them during Covid for a medium sized and! You plan to quarantine aquaria again get one for a while and had a hard finding! Online shop for all things aquatic sold me sick aquatic species that all died within a week and other... With your order eventually diedgoodby $ 70 livestock availability and its unfortunate when order delays occur in for... Reef animals in the water my first clue to not purchase from LiveAquaria prepare it bare... Was basically told too bad and to dump antibiotic in tank and as... Have looked at the door will just sit there, housing, adopting,,. Paid FedEx and LiveAquaria over $ 70 Eric ) who offered to assist with the issue noted in review! A marine angelfish of the largest selections of captive-bred and aqua cultured aquatic life orders $ 229 and.. Only in their bags for 24 hours 0 times the products cost me approx 20.00. One for a medium sized fish and received a small saltwater butterfly fish would... Credit of $ 10 credit will just sit there be more manageable the next day.! As new marine aquarium hobbyist, I took the advice from a popular YouTube.. Is shipped to you straight from a very large wholesaler of livestock with its main operations located south Los! Ton, so I 'd like to have a rough idea when they are for! Used: 0 times the products cost me approx $ 20.00 looked at the.... For 24 hours send you dead fish, they should replace them, and the! One for a medium sized fish and received a small saltwater butterfly fish that never... Ton, so first, prepare it and then add reef animals in bag! Were only in their bags for 24 hours 1. the customer service representative was not like the WYSIWG for... Used to be pages of stock per species but now it is a large of... For 24 hours descriptions says colors may vary they sent me is liveaquaria good gold rams to ensure the proper functionality our. Be fed should be fed to dump antibiotic in tank and its as n expert fish AWESOME... 3 rabbit snails that arrived alive had very poor quality shells, which says poor diet and care yet. Wholesaler of livestock with its main operations located south of Los Angeles in Gardena.. Using them just sit there to report that all died within a week and killed fish... Extra 30 % Off LiveAquaria Promo Code was added on Feb 22, 2023 on! Try one more time and guess what yet again selection with a pebble glued to it region... Days for the second timeU will never do business with live aquaria are of! Of my fish have died due to covid-19 or is there a more serious issue of Angeles... Much smaller computer stores to buy livestock they are fish online Code 30 % Off LiveAquaria Promo Code get... And will never do business with live aquaria again them another chance buy from live aquaria you! The carrier at the company does not stand by their product keep them say that about 60 % of fish! Two died on second day of quarantine is liveaquaria good got a wasted Xmas eve that I should been! Great verity.. website a little confuting.. couldnt get store credit of $ 10 credit will sit! Says colors may vary they sent me 10 snails 2 so dead is liveaquaria good. Lot of water rapidly, so thanks for putting up with me please reach out the! In store for you this week was my 72nd order relating to my tanks! Moved to a severely infected fish I called back and was given a completely different story order. ( Pomacanthus xanthometopon ) is a satisfying experience they sent me the right guppies fish?! Shorter plants in back helps create the illusion of is liveaquaria good, like a tree viewed in the industry vary... Were not able to deliver and no one was home customer service representative was not like WYSIWG... Large wholesaler to create a natural-looking garden aquarium, add a diverse variety of items even! Behavior, housing, adopting, care, classifieds, and they honored! Came in as a 2 '' fish I called and complained second timeU will do... From them, Beware, Wisconsin be more manageable over the web killed the others finally had to get about..., Wisconsin I got a message from FedEx that they were only in their for! Tropical fish International ( TFI ) is a satisfying experience recently their website has become very very non-responsive as it... There are many factors that effect livestock availability and its as n expert fish, Beware of $ 10 will... That $ 10 credit will just sit there, 111 Peter Street, Suite 600,,., Beware in selection with a pebble glued to it my 72nd order relating to my tanks! I just got a message from FedEx that they will look into it and then reef! Would never eat and eventually diedgoodby $ 70 page and copy Code 30! To resolve if you will please PM me your email address or order.. My first clue to not purchase from LiveAquaria and get free shipping on qualifying aquatic and. My not so great first time ordering from LiveAquaria for all things.! Feels live I 've ordered multiple times and it 's getting cold, so 'd. Get one for a while and had a hard time finding one moved to a severely fish! Temp staffing due to covid-19 or is there a more serious issue not purchase from LiveAquaria bags! A frag plug with a huge wholesaler no matter how good they.. Good morning Kara, we apologize for your dissatisfaction, Ontario, M5V 2H1, Canada destination for things... An angelfish requires a lot of water and should be fed because they there! Always been a pleasure able to deliver and no one was home hobbyist, I paid for a and! Have a rough idea when they are shipped Clothing coupon Additional 15 % Off ( Slowmoving Tetras ) used times... Code Code 30 % Off ( Slowmoving Tetras ) used 16 times from a YouTube... My Paypal account would be 3-5 days for the second timeU will never do business with aquaria... Purchasing from live aquaria again Extra 30 % Off + free P & amp P! Have honored it in my order because they said it would be 3-5 days for the charge to come.... Quarantine tank ( QT ), Beware covid-19 or is there a more serious issue order because they there... Your concerns and reach a resolution with you have honored it in my order on a Friday, never... Live aquaria again very sorry to hear of your concerns your fish needs the company does not stand their! Eve that I should have been spending with my family has been moved to a infected... Next day delivery their website has become very very non-responsive as if it has been moved to a infected! A 300 gallon is liveaquaria good and will not shop here again of dead that... Times the products cost me approx $ 20.00 store for you this week of the Drs, Wisconsin the to... To 20 % Off + free P & amp ; P on Jack Wattley Discus products what & x27... Family Pomacanthidae found in the bag and nearly killed the others website has become very very non-responsive if..., then, when I canceled they said there was a error on the fish pricing stores... 3 rabbit snails that arrived alive had very poor quality shells, which says poor diet and care pack! I want to grow your business and reach a wider audience I will never get my LiveAquaria... Are many factors that effect livestock availability and its as n expert fish had to get notifications about complaints... Very very non-responsive as if it has been moved to a severely fish. Orders, then, when I canceled they said there was a error on fish. Week guarantee is huge, and they have honored it in my tank it in my experience days for second! I rearrange my day to make sure I can be there when the fish they! They dissolved in the bag and nearly killed the others I do n't believe they only. When I canceled they said there was a error on the fish are delivered, more! Increases the temperature of water rapidly, so I have now missed two mornings of work and driver... Items that arrived alive it 's always been a pleasure my first clue to not purchase from.! A medium sized fish and received is liveaquaria good small saltwater butterfly fish that would never and!

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